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January 2024 by Tonya Simpson
Fast and friendly. The staff is phenomenal
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November 2023 by Melody
Bad banking..always other phone numbers listed on my account when I'm trying to link my account for my book keeping services..it's always OTHER NUMBERS LISTED ON MY ACCOUNT
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November 2022 by yonte richardson
Reach out to Ye formally known as Kanye West
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October 2022 by Jeff Bouldin
Got cash out of their ATM and pay them a fee to do so. Went inside because I needed it broken down into smaller bills and they refused to exchange the bigger bills for smaller bills because I was not a "customer". I believe the fact that I paid them money to get my money out of their ATM made me a "customer". If I ever move to Baltimore I know which bank I would not do business with.
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August 2022 by Jenny Thompson
Wanted to put money into a Black-owned bank and love supporting a Baltimore business. So I opened a savings account. Then I moved across country and decided to leave my money here to support locals. Now I'm being charged a fee every month for a dormant account because I'm not actively putting money in or taking out of my savings account. Since I don't live here, I need to close it. Service was great, but I don't want to lose money to support this bank. Make sure you understand the fees before you open your account. Otherwise, great place to bank.
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July 2022 by Carl Cross
Ask for Keith Zickar, very helpful
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May 2022 by Lamar Allen
I just opened an account. I'm satisfied with the procedure/protocols.
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March 2022 by Gene Thompson
Worst place ever
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March 2022 by Dani
Black owned. Great customer service. Ms. Karen and Ms Sharon (main brach) was great in helping me establish my online acct. Superb!! Glad to be apart of the community. I also worked with Ms Gloria (W.Balt branch) via email to obtain letters and activity reports. Excellent!! Black owned ?
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March 2022 by Rusty S.
The most horrific incompetent mortgage loan servicing I've experienced in my 35 years of being a home owner. The automated phone system doesn't work half the time, Mr. Vincent McCarty does not know how to return calls or emails in a timely manner, if at all. The banking app is the absolute worst. Make a principal payment and their software applies it as a regular incremental payment so you have to call and email until you get a human being to reverse it and apply it to the principle only. I can't wait until I pay my loan off and walk away from this subpar bank. Do not use them for a mortgage. It's not worth the headache you will live with for the 3/4 or 1% lower interest rate. I made a $16500 payment and they applied $2214 of it as a regular payment after they deducted $2214 out of my checking all on 3/1/22. Run away, as fast as you can from their mortgages and servicing.
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February 2022 by Ms D H
All of my dealings with this bank has been positive.
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December 2021 by Ujata D Comrade
I saw so many people talking about a particular man called MR Kevin McCarthycrypto, I kept wondering if he is really an expert trader like they say and not a scammer like the others, then I contacted him. I was so shocked that with just $1,000 I invested, MR Kevin McCarthycrypto assisted me managed my account and after 7 days of trading. I made my first withdrawal of $12,900.“When one door of happiness closes, another opens, but often we look so long at the closed door that we do not see the one that has been opened for us.” I’m so delighted sharing this testimony with you all. Contact him,
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November 2021 by Renee E Kendrick
Always great service, friendly staff, love it!
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August 2021 by Loveth James
Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,
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July 2021 by Carlita B.
It seems as if I have a personal banker. When ever I call I am met with patience and grate attitudes.
