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April 2024 by Edward Zarkowski
I don't get to this location very often, just due to where it is located. It hasn't changed much inside. It was not a bad experience but it was not great. I came in, there was one person working behind the counter. I waited my turn to order after two people before me placed their orders and the barista made the orders. Then, she took my order and the next person. I sat down to wait. Another barista came out from the back, and the first one left on break. The new barista made the drink of the lady after me, took 3 more orders and made all of them. I went up at that point and asked about mine. He thought it was already made for some reason... So, I got it eventually.
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February 2024 by Panwanlee Wannawal
Impressed with the friendly staff, quick service and overall
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January 2024 by A Kemp
Smaller Starbucks just a few areas to sit in winter, show some outside seating , and the service team is great. Went on a Saturday morning. But if later in the day Charles St is extremely busy, prepare for that.
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December 2023 by Pat Mcnicholas
Friendly staff, clean
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December 2023 by Amanda Mizeur
I love the staff that work here. They are delightful but for some weird reason they don’t do decaf drip and don’t do decaf pour overs. It’s so frustrating!!!!
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December 2023 by Paige Hillard
I didn't have any food but I got a frappe and the service and atmosphere were great.
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October 2023 by Stephen Michael
The staff here are the friendliest, salt of the earth people you could come across. Excellent atmosphere. I left feeling uplifted and knowing what excellent customer service is. Thank you!Dietary restrictions: Vegan
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September 2023 by Andrew Bulgin
This store is an absolute disaster. Corporate needs to clean house. Every time I go in here, the team is frazzled, inefficient and unhelpful. Today, I placed a mobile order and watched my sandwiches sit for FIVE MINUTES behind the counter. I asked the barista to check on them. When she brought them to me, I said, "they've been sitting back there for 5 minutes." She gave me the most passive-aggressive "we are a little busy so I appreciate your patience." There were 4 people in the store. If they can't handle 4 people and some mobile orders efficiently, then they need to close the store. No wonder people have defected to Dunkin next door.
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August 2023 by Ebru Cayir
We recently moved to the area, and this location was closed every time we pass by. It says they are experiencing staffing issues on their door but why have a branch here at all if you won't be able to provide service?
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August 2023 by Kiona Fields
They opened late for staffing reasons (which made me late due work), but my order was fresh and delicious
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July 2023 by Maia G
The workers here at this Starbucks are unparalleled. I used to come here as a regular while I was still in school and these are some of the friendliest people I've ever met. They make drinks really well too!
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July 2023 by Jennifer Austin
I don’t know what it is at this location, but the staff always looks rushed and very unhappy. I am made to feel like an intruder every time I walk in.
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March 2023 by James
Consistently impressed with the friendly staff, quick service and overall cleanliness and inviting atmosphere. I also appreciate how they can field unusual or custom drinks with confidence and finesse.
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March 2023 by K B
My favorite Starbucks location! Always clean and super friendly.
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February 2023 by Eric
Consistently impressed with the friendly staff, quick service and overall cleanliness and inviting atmosphere. I also appreciate how they can field unusual or custom drinks with confidence and finesse.
