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April 2024 by Nancy Hubbard
We bought $10,000 of appliances from them. When we got home the range was heavily damaged on the back and bottom. It required us to get it repaired before we could have it installed. So I called the store and spoke to a very nice woman. She appeared to be genuinely concerned that the product was listed as no damage and was heavily damaged. She asked me to send in photos of the damage which I did. I called back and she must have been out because no one knew of the issue and they fobbed me off. I never heard back. So they lost a customer who had spent $20k with the company in the past year.
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April 2024 by Chris Valle
Tyre thank you for your help and knowledge! You’ll definitely see me come in often for my furniture. My family loves the new mattress! Thank you!!! Definitely recommend
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April 2024 by G Edwards
Purchasing made easy, really appreciate the simplicity of the process and wealth of knowledge by Tyre.
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April 2024 by Lloyd Marshall
The place was very good and clean people's very friendly I can say one thing about the place it was very busy it's a place to be a place to shop
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February 2024 by Lisa Blizzard
Wow where to start. Parking lot not very welcoming. But you over look that when you need high ticket items on a budget. There was only 2 cars parked on the lot, but we checked door....they were open. We weren't impressed with the prices, but we looked around saw a couch and bed frames we liked. SURPRISE they had seriously had hundreds yes hundreds of items with yellow stickers on them...We liked several. We were informed not to look at those because all items with yellow are being distroyed. They won't reduce them...Thats ok but worse WONT DONATE EITHER. It was sickening. Most of these items had no damage...Bed frames in sealed boxes. Sad when a company works that way. If it was food or something harmful I could understand..But I left and informed them I wouldn't buy anything from a company that would trash good items when so many families need help. Shame on them. Don't shop place.
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January 2024 by Joe Helfer
Bought a refrigerator. They delivered it 3 days later. it didn't work but they were real nice about replacing it with another one and gave me a discount
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December 2023 by Crystal Vickers
My husband went to pick up a washer and dryer from here, he went to the loading dock to get them in the back of a truck around the back of the place. It seems pretty straight forward.
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December 2023 by Tracy Eggers
I would not recommend American Freight to anyone. Installation of dishwasher was totally unacceptable, and the store manager basically told me there is nothing that can be done about it.
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October 2023 by Stephen Walker
I purchased a mattress from this location and Tyre was excellent! Very easy to talk to and knowledgeable of the product. Highly recommend this location but only work with Tyre, he’ll take great care of you!
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October 2023 by Amanda Lynn
Can't keep their delivery word! Keep making excuses "their truck broke down". They tell ppl delivery times, u change ur plans....and they call to cancel and can't even have the curiosity to give u a time they are going to deliver! Do yourself a favor and BUY SOMEWHERE ELSE!!!!!!!
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May 2023 by Beverly Adams
Walked in to buy a dishwasher. Was able to walk out with it the same day. The only bad part only one gentleman showed up for work that day and I waited for about an hour and a half for someone else to get there to help him load it into my car. Kudos to the salesman that was there because he kept a crowd of about 10 customers going
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April 2023 by Teacher 4Lyf
Walked in and walked around, no one offered assistance or spoke. A Caucasian couple walked in and they were greeted immediately and also offered assistance.
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February 2023 by Laquata Wallace
LazyAsk for a specific furniture told me that it was not in stock , look around the store and found the exact piece of furniture I was looking for. Did not acknowledge me but helped the Caucasian customer. Maybe they don’t like serving my kind (Black)
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December 2022 by Kim Dotnet
Salesman was nice. Though you’re better off going to Home Depot while they have a sale of some sort. Purchased a washer and dryer well over a month ago now. Lid switch was defective. Waited a week for a new switch, then another week for the tech to come out to install. Apparently another part in the washer is also defective so again another week for the part to come in and another week for the tech to come out to hopefully finish the job. This is unacceptable. Saw the same set at Home Depot for the same price, and guess what? The manufacturer includes the warranty for free.. so in the end I paid an extra $400 for damaged goods for opting in on their warranty.
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October 2022 by Eric Woof
Came in on a rainy day . Not wanting to make a big purchase . I was greeted as soon as I walked in by a gentleman by the name of Kevin . He showed me the scratch and dent selection which was priced pretty well . We found a stainless steel whirlpool dishwasher almost 50% below the sticker price . He walked me to the register and introduced me to Jerry who rung me up. Seamless experience and GREAT customer service. Would definitely recommend
