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December 2022 by Rose Fisher
They never call you back and raise ur insurance for no reason!!!!! My agent supose to be good?! He not, never even notifies me or explain why they raised my insurance over 50.00! They is not a just reason!
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October 2022 by Run Sarun
Good staff and professional agent
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August 2021 by L Mims
I hate this place if sanjay is your agent ask to be transferred to someone else.. If you call their phone no one ever pics up.. So i went to the location on falls rd and it was abandoned . i emailed them and never got a respone. I had to contact allstate personally to get results. A non agent of mine lowered my payment buy 100 dollars where as sanjay and staff just took my money.. My advise dont even give them a chance to screw you.. If there were negative stars they'd get them.
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August 2021 by Matt Cognetti
Sanjay is easy to work with, has great prices and is responsive, because of that he handles all of my policies. I would definitely recommend.
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July 2021 by Samantha Smyth
Great rates, Sanjay is very helpful and accommodating towards his clients, and easy to contact.
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May 2021 by Sharniece Sims
In 33 years literally the worst agent I ever had I wouldn’t recommend anyone to go to him you can’t get in contact with him he’s never available no one’s ever in the office no one ever answers the phone they don’t return calls they don’t return emails you’re pretty much on your own I had to go to another it’s Allstate insurance agent to even help me up the road from my own agent because he wasn’t available
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May 2021 by Dionne McDonald
They are very polite and patient when helping one find what they are looking for!
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January 2021 by Damion Brooks Sr
Mr Thomas has always made me feel like family. He takes it to another level with getting it done and I appreciate that. Thx Man
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January 2021 by Александр Барбуль
(Translated by Google) Good price, great communication. I am very satisfied. Recommend.(Original)Хорошая цена, отличное общение. Я очень доволен. Рекомендую.
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November 2020 by love lust
I hate this place if sanjay is your agent ask to be transferred to someone else.. If you call their phone no one ever pics up.. So i went to the location on falls rd and it was abandoned . i emailed them and never got a respone. I had to contact allstate personally to get results. A non agent of mine lowered my payment buy 100 dollars where as sanjay and staff just took my money.. My advise dont even give them a chance to screw you.. If there were negative stars they'd get them.
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July 2020 by Amiel Nuchovich
Listen, we got a lot of options for car insurance, something we don't think about 99% of the time. You might not think it matters who you go to, because it's all the same policy in the end, right? Wrong. Sanjay is the best insurance agent I've ever worked with, and I'm basing it solely on the fact of how nice he is and the fact that we set up my policy almost entirely through text messages. You CANNOT beat that.
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July 2020 by Erica Fitzhugh
I love them at this office they so sweet amd helpful. They work with you this time has been strenuous but they have worked for me.
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June 2020 by Charra Wudtee
If I were to use one word to describe my experience with this office after a recent call, it would be "refreshing".They might not always get to your call the first time, but they are sure to follow up! Their motto is "Insuring Interests, Protecting People", and I think they make a great effort to stand by it!Special thanks to Aaron! He patiently helped me to gain a comprehensive understanding of my rates, down to the numbers, even as I asked many questions and considered different quotes. He also did not push offers of no interest to me yet still provided sufficient detail for me to reject them with costs considered. I did, however, experience one of those rare events of being pleased to walk away having paid for something that I did not initially plan to buy after being helped to understand the value of it.Special thanks also to Jenny for thorough follow up during a previous call!I cannot speak to others' and future experiences with this team, but I do think that they are definitely on the right track towards providing quality care!Thank you for taking the time to read this view!Thanks to the team for your support!
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January 2020 by Chelle Chelle
The staff is amazing. Aaron and Emily at the falls road office.
