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February 2024 by A touch of quality
This is the greatest grocery store in the world. The hospitality is top tier! I dropped my bags and pasta sauce was every where! I was so embarrassed. Mrs. Linda came to my rescue and helped me clean off the items and also gave me new ones. She cut her hand in the process because of a piece of glass. She injured herself because she was helping me. May the most high bless her!! And bless Safeway!
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February 2024 by Tamsey Kimbrell
I am not from this area here for work. I have finally found a grocery store that has the bread and other things that I purchase on a weekly basis. Besides running around from store to store no it's a one stop shop and done.
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January 2024 by Thom Wimer
The few good employees makes up for the too many arrogant ones that work there. Everyone has to shop, treat everyone the same no matter who you are !
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January 2024 by Larry Hountz
Pharmacy is great, the staff is very helpful. Safeway general employees not helpful at all
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December 2023 by Susan Beane
Everyone that works there are very nice, the pharmacist was very understanding of a situation I was having and she had no problem helping solve my issue, for that I am so grateful to her
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November 2023 by K A1
Store needs new management and remodeling.The Aisle are very small, and then they have the nerve to have display stands/boxes angled so it creates even less space for shoppers to navigate.Carts are funky and clunky.Handcarts are non existentIts just a ghetto & cluttered environment. I do not enjoy my shopping experience here at all.I consistently finding expired items, yes we should check but gheewiz! Ive brought a few items to get home and its expired or spoiled/molded due to mismanagement of time/temperature sensitive items.They really need to shutdown, open them aisles up and remodel.Customer service is non existent
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November 2023 by Amy M.
Despite being busy they only have 1 cashier working and the prices are truly wild. They are significantly higher than any other grocery store around. The staff is the only bright spot. The sole cashier working was friendly
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November 2023 by Carlton Powers
Came in to get some beverages and a money order. After making my purchase, it was time to get my money order from the customer service counter. There was no one at the counter, and two female employees talking to the right. After standing there for several minutes, the cashier that rang up my drinks asked if I needed assistance. At that time the woman with her back to the counter comes over to ask if she can help me? The tone in her voice gave me the impression she was annoyed I interrupted her conversation on company time. The lack of professional conduct, along with her tone is very off putting. I am not demanding. Very simple and direct. To be ignored at a counter in the middle of the day, is very rude. I will be making a conscious effort to avoid this situation in the future.
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November 2023 by Lakell N.
Fresh food, service is average like any other market. Good ambiance usually clean & decently stocked.
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September 2023 by Jannatiah
I love this branch and the staffs are friendly and helpful. It’s convenient to do grocery shopping here if u live in Baltimore
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September 2023 by Regan V.
This place has turned into a big wart. Think of a big wart on your rear-end, and every time you have to sit down, you have to bear that pain in the ass. Safeway should change it's name to asspainway. The management there is so terribly. I am sure the management hired her entire family, and all they know to do is stand around with hand behind their backs like the useless security guard. Nobody does anything, and the one cashier they have is a useless lazy God knows what. Really, her job is because of people like me who are fighting back at least a little againt coperate greed distroying service jobs....wait, now I know way, because they hire from the bottom of the barrel, people with -zero customer service skills and a whole ton of lazy attitude. The service is so bad it makes you really want to be myrdered by a machine slowly than to deal with the attitude. Anyway, I hope this safeway goes out of business forever. That it fades away into oblivion and out of my memory forever. F that place!
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August 2023 by Ricardo Grant
Management has instructed personelle to interrupt the customer reach into their personal space and give the store 10/10 on surveys.The associate Melissa gave herself 10s filling the results with fake information and attaching my name to it. I don't appreciate faking a survey using my information.
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August 2023 by Ali T.
The only reason I can't get five stars is apparently the same reason that most people are giving one stars on their reviews. Safeway at this location is clearly transitioning to more self checkout and less staff. Personally, I am not a huge fan of that because I think as a large corporation they should make more of an effort to employ Humans in the downtown area. Also as some of the negative reviews comment, when the store gets busy and people are using self check out for large carts of groceries, it really creates long delays. They have bags at times but at some reviewer's have noted there have been times they have not. Baltimore city has put restrictions on grocery bags although I don't really understand the details since target still gives plastic bags somehow... Maybe they get away with it because they don't just sell groceries? At the very least they should have more paper bags. But also the self checkout lanes don't have enough surface area when you're bagging large amounts of groceries, exacerbating the delay, when people divert to self check out because of the lack of Adequate staff checkout lanes. Aside from the checkout process this is a very good Safeway. They have tons of produce, tons of meat, selections, a good bakery, and an excellent deli. The package goods are plentiful, and the store is always clean and well stocked. I would recommend bringing your own reusable bags, especially if you plan to use self check out, and as long as you prepare for that And pay attention to the lines when you walk in, you won't be surprised if you have to wait a little bit.
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July 2023 by Priyanka Ray
Pretty decent store. Mostly clean and has good offers. Love the fact that they have vegan desert, vegan meat and vegan yogurt.
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July 2023 by Vickie Joachim
Took friends there June 30 by boat Excellent food! Crab cakes and stuffed potatoes were excellent. Excellent pleasant staff. Will go back.