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February 2024 by Andrew Singer
I always receive timely and attentive service, no matter the issue. All employees I've connected with are competent and willing to help. I am thankful for the long-lasting relationship I've had with RMS and will continue to use them for whichever establishment I manage, and happily refer them to any others in need of gym equipment upkeep and or new product sales.
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May 2023 by KEVIN DARBY
They returned my call in a timely manner and got me scheduled right away. Very efficient service. The rep Caleb was outstanding. They serviced my True treadmill.
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March 2023 by Paul Palmer
Today I had a service call scheduled to troubleshoot my treadmills. Caleb, my tech, arrived promptly on time. He was very courteous and competent. My issue was resolved in a timely manner. I would high reccommed RMS Fitness
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August 2022 by Barry Burton
I received appointment details within a satisfactory timeframe.**6/30/22** I had my Precor elliptical repaired today, but I am still hearing noise and scraping vibration while using the equipment. I’m waiting to hear back from RMS to see how they will fix this problem.***8/18/22Waiting for part for almost 2 months. I sent an email seeking to get an explanation, but no one responded.
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August 2022 by J Gao
Repaired and serviced my ancient True 500HRC treadmill, highly professional and competent, running just like new!
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March 2022 by stacey velenovsky
We purchased new fitness equipment for our gym and worked with Steve who helped with the equipment selection and layout. We had a seamless experience and our design looks fabulous. His recommendation were spot on and our residents are loving the upgrades. RMS is easy to work with, responsive and always professional. I would highly recommend if you are in the market.
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January 2022 by Ava Patton
Everyone was so friendly and helpful. Austin is hilarious and made the experience there worth while!
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January 2022 by India Patton
Everyone was so professional and nice. Bob was so informative! I highly recommend ??
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October 2021 by N
My wife and I are grateful to have done business with RMS. Rob and is team did an outstanding job helping us pick out the best equipment to meet our needs and installation was great. We finally have a beautiful family gym of our own. Thank you RMS Fitness for being Veteran friendly and great customer service!!
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September 2021 by Sunshine
This is my second time using RMS Fitness, and once again they were amazing and delivered excellent service. Robert was able to answer all of my questions and was very responsive via email and phone. From start to finish RMS Fitness did a phenomenal job. I am extremely satisfied with my purchase - TY!
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September 2021 by Tim B
Great quality and friendly service!
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April 2021 by Jacob Gur
Raj did an amazing job repairing my treadmill desk! I recommend RMS Fitness.
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February 2021 by Tim Maguire
Extremely easy to work with and very professional. They provided quick responses to all my emails. The techs arrived on time and did a great job. They did a disassembly and reassembly of a large machine and it turned out perfect with no issue.
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September 2020 by Kayleen Miller
RMS Fitness has been servicing our treadmill for 10+ years. Always professional, responsive, and knowledgeable. Shout out to Dan for our recent service. Thank you!
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August 2020 by Nick Hartenau
Exceptional service. Tony got the equipment in my gym working perfectly .