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June 2024 by Cynthia Taylor
This is the worst pharmacy in Baltimore city. They never have your prescription or inform you when they don't have it until you come to pick it up. U can leave your prescription for days then com n it's still not ready. And they will right out lie to you over the phone if you can get a answer. My daughter prescription was sent there Monday May 20th 2024 today is the 21st and they still do not have my daughter prescription for amoxicillin and she has an ear infection they was supposed to order it yesterday and I thought I was going to pick it up today which never happened first she tried to tell me that her insurance didn't pay for the prescription so I asked her how much was it then she said oh we don't have it.she said call back tomorrow they are going to order it which they was supposed to put in the order yesterday then I have my own prescription for pink eye drops she told me 30 minutes when my daughter got there to pick it up they still did not have it and she said they did not have it. I leave down the street from this location there are no other pharmacies in this area that take me and my children insurance I have to travel a ways to get to another pharmacy. This pharmacy should be shut down or either get some new employees and also work on keeping up their stock meanwhile my eyes are closing because I did not get my drops my daughter cannot go back to school tomorrow because she did not start her antibiotic tomorrow will meet 2 days she has had this ear infection since Sunday and I had to wait until Monday to get her to the doctors now the pharmacy is making it a problem because she still hasn't started her medication and it's about to be two more days something needs to be done. I wonder if I can seek legal action against rite aid
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May 2024 by tyshay branch
Wish I could leave a 0 star! prescriptions are never ready. Horrible customer service at the pharmacy. Take your prescriptions elsewhere!
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December 2023 by Bryan Barksdale
The store is located close to home I get my prescriptions from there. The store is clean and the employees are nice to the customers
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November 2023 by Marq Miller
Walked in, and got the merchandise I wanted to pay for. Sparked a nice conversation with store protection, the regional leader, and the cashier that rang me up.
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October 2023 by Deandre Jones
Not top tier customer service, but I don't go in expecting much though
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October 2023 by Kenny Beans
Medical supplies
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October 2023 by Misheka H.
This rite aid is not a good one. Medications are never ready after being told that they were, then I have to show my identification every month before my prescription can be filled. I come every month at the same time for my medication maybe a day or two difference but still it's monthly. Then they wait until the last minute to tell you that it has to be ordered. Very unprofessional and unpleasant customer service. I really would not recommend this establishment for anyone taking life altering medication because they do a lot of playing when it comes to people medication. Needs major improvement or possibly shut down. It's very few rite aid's left and for them to be so poor in their service is very mind blowing and speaks volumes about the inner city communities, and it's very disappointing to say the least. I Pray for this City and the world.
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September 2023 by Kenneth Peller
It was fine for all my drugstore needs
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July 2023 by Katrina Gibson
Customer service leaves a lot to b desired here, know what u need and find it on your own...don't expect to be able to receive western union funds as they rarely have enough money in the til and frequently can not process those requests.
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June 2023 by John Heeitt
Just now customer service. Lady had a bad attitude she should've left at home
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May 2023 by Aigner Francis
This store has come along way but has been a staple in this community every since I can remember and they're always clean and fully stocked in general. Some of the staff could use a little CS training.
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October 2022 by Mike Savage
Great store
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August 2022 by Jazzy Pudding
By far the worst Rite Aid I've ever been to. From the non helpful cashiers to security. Asking for help regarding an items where abouts is above their pay grade. Security was rude. Never again.
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July 2022 by Herman Fuller
A very good place to get prescription, the people are nice to.Love it.
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October 2021 by Kevin Jones
Glad this location still around A1 service 10/12/21
