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March 2024 by Marquies Rogers
Just would like to thank the staff at York rd. It was a great help this morning. Thank you!
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March 2024 by Shaay
Good customer service ?? Office was nice and clean employees was very helpful
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February 2024 by Jennifer Lloyd
Alejandra was incredibly helpful! Very friendly and professional.
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February 2024 by Anthony Brown
Alejandra and Shane were superb, excellent customer service.
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January 2024 by Pretty TLady
Great customer service ,
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December 2023 by DJ Dr. G.
I got to give Alejandra 5 stars because she was so helpful, clear in giving instructions, had a genuine smile. Thanks. I wish more people were professional at their jobs
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December 2023 by Shanna Holley
The customer service was fast and respectful I would recommend this company to my family and friends.
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December 2023 by Gil Jones
I called this location and spoke to a young lady name shanae she has the sweetest voice and was very nice and polite. Any question I asked her she was able to give me the answers to. She asked me questions and gave me a clear understanding of what I needed to know. She has great customer service y'all did a great job hiring her.
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December 2023 by Mohamed Mohamed
Alejandra and Shanae has excellent customer service, they are very accommodating, and professional and kind. The property is very clean.
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November 2023 by Mark Brown
Alejandra and Shanae were awesome. They were extremely flexible and professional during our interaction. It is clear that they value customer input and strive to adhere to the values of the company. I could not have asked for better representatives to deal with. I definitely would recommend asking for them when visiting this location.
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October 2023 by Kind Smith
It has been 8 months without lights, I have notified the service staff 6 times, no one is responsible, it cannot be used, and I need a flashlight every time. It makes people feel very angry!
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August 2023 by Laura Dulany
We stored our 21 foot camper at 4343 York Road for about a month in the summer. We had an excellent experience. The gate code always worked. Our camper was never touched. Plus the people I spoke to on the phone were as nice as they could be. Highly recommend.
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August 2023 by Michael Westbrook
Had a great experience today. Public storage with Corey and Alejandra,
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August 2023 by Bri Bri
I rented a storage space for just under 3 months. I went in to get something when I realized my things had mold. I asked Alexandra if I should move spaces and she replied she believes it’s the humidity in the entire building. If y’all know your building his bad humidity and it floods frequently, why are y’all still allowing people to rent units. What makes it even worse, the insurance company they use only allots 250$ with a $100 deductible. I have thousands of dollars in damages. Very disappointed in Public Storage.
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August 2023 by Erica M.
Alejandra was professional, helpful and very nice!!! Facility is very clean and organized!!
