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February 2024 by Jeff R.
My go to for skiing. Shop local and preserve the experience of real people helping you.
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October 2023 by Andrew Flood
Thanks Mr Cory. Great job I will always shop there. For my biking needs. Thank you.
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September 2023 by Staciemarie Williams-Cornish
This was an extremely pleasant experience. Immediate attention was given to the surprise problem I had with my bike. My questions were answered professionally and accurately. Everyone treated me with respect and the work was completed promptly. This is definitely the place to go for all your sports needs.The place is awesome!!!!
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September 2023 by Hyde River Beck
No shoes or cleats. $25 for a mouth guard.. not for me. *Let me clarify since I got a response. Your staff was rude to me when I asked about your inventory. I received a one word response. Hence the 3/5, if things are going to be pricey perhaps kindness would go further. since you were curious, that was my honest experience.*
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August 2023 by Chris Chilcoat
Thank you, Paul for outfitting my wife and me with a special(ized) package. We could not be happier with our bikes! We felt very special with the service and attention to detail you provided us. We are feeling confident and ready to hits the trails…here, there, and everywhere. All the best!
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July 2023 by Clayton Hamilton
They hit me with some reality with my bike. Which was cool because they were truly upfront. Corey and his staff ????I'll be back.
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July 2023 by Brian Simpson
Worked with Corey in the bike shop, amazing customer service. Couldnt ask for a better experience.
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June 2023 by K T.
Our strings were constantly distorting. Being a novice player we asked for recommendations and bought strings from them to get that issue fixed. Newly strung rackets do the same thing! Went back in to talk to them. We were told that that was normal for the strings we bought. So much for being experts. Money down the drain and a potential repeat customer lost.
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June 2023 by Edrika G.
I accidentally found my new bike shop! When one looks for 'Bike store near me, via a Google search', Princeton Sports did not come up. The name doesn't necessarily scream bike repairs, etc., SO, I'm glad I asked my Triathlon buddy for a recommendation.First off, this store has HISTORY! It has been around since 1936! Whoa!I walked in with my bike (I MUST comment on the automatic doors which make walking in with your bike especially easy) and was instantly greeted by the woman at the register. She directed me towards the bike/repair section where I stood by to be tended to. I hadn't waited that long when the woman went to the back of the bike section to let them know I was waiting. That is how you do customer service. The young man came out, took my bike and explained the process. My bike needed a tune-up (and we'll see what else is wrong with it). Done!But wait, they have bikes. YIKES! I immediately spotted a new road bike in my size. Oh, Oh. "Can I see that one please?" She rode nice! Of course I took it for a spin. I've been wanting to upgrade to disc brakes and this Specialized Allez was smooth (do the kids still say that). Alright, in typical me style...... lemme ponder this expense.Days later I get a call that my bike needs a whole lot more. I get it, Ironman training can be rough on a bike! "Is that Specialized Allez still there"? Of course it was. YIKES. 2 days later and I'm back in the shop purchasing the Allez. But what's impressive is the care he took to fit my bike (like, a REAL fit) and move all my stuff from my other Specialized to this one. AND I get 2 years of service. He answered all my questions threw in some water bottles, and send me on my way. I'm impressed.They also have tons of equipment for Tennis, Skiing, Cycling, Swimming... a Triathletes paradise. I'll definitely be back to get that helmet I have my eye on and possibly some new bike shoes (sometimes you've gotta rationalize the purchases). So, it you're looking for a bike shop, this is it!
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May 2023 by Jill McCullough
Last year, I set a personal goal and rode over 1,000 miles. I love biking but am sometimes lazy about wiping down my bike after riding in the rain or mud. And I'm hard on my gears. This past winter, I brought my bike down to Princeton Sports for a much needed tune up. Mike did an amazing job! Gears are working better than ever! Rides are super smooth, and my bike looks great. I'm looking forward to more miles this season and wish everyone else happy riding too!
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April 2023 by Jillian Tamayo
Came here probably 3 weeks ago to restring my racket. This was my first time getting restrung and I was not very knowledgeable on tension or what type of strings I should have gotten and naturally asked for suggestions. The strings they suggested seemed on the lower end once I received my racket back and the tension in the strings were lost almost immediately with my strings notably shifting and looking a little warped (I play intermediate-advanced). Staff seemed kind but not sure if I will be seeking any further services here in the future.
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February 2023 by Zac Zabriskie
Bought a bike here in August of 2020. I found the sales staff to be helpful and friendly, but I have been disappointed in the quality of the communication and work done by the service department. The front of shop people are not mechanics, and the mechanics typically stay in the back of the house without communicating with the customers. When I presented issues with shifting and a dropper post, I never spoke with a mechanic and when picking up the bike I was told that both were fixed by adjusting cable tension with the barrel adjusters - which I had already tried without success, and the problems persisted. A second trip for shifting issues also failed to solve my problems. I finally went to a different shop where I was able to look at my bike with a mechanic, diagnose the problem, and get it sorted. Among the problems identified (mostly normal wear and tear, but should have been identified when I began having complaints) was that a chain installed at Princeton was several links too short. I will be going elsewhere for mechanical support going forward.
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January 2023 by Jonah Willard
Great help! I walked upstairs and was greeted and helped immediately. Lukas was super helpful and knowledgeable
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December 2022 by Matthew Du
Avoid at all costs, save time and money by shopping online or going to a chain snow retailer. I never thought a business would purposefully make it difficult to take my money. I was planning on purchasing bindings, boots and having my snowboard waxed and sharpened. After being sized, I was told that the bindings I wanted were in the warehouse and would be brought to the store so I could purchase them alongside with the boots. I was told to come back the following day and that they would call me to confirm that the bindings were picked up. After calling once a day for several days, I was greeted by a dismissive and rude employee who blamed me for their incompetence and inability to pickup the bindings from their own warehouse. I really wanted to support a local/small business and didn’t mind paying a little extra to do so, but the way Princeton Sports handles customer service goes to show that its better for you to go to one of the big name ski stores or to just purchase online for a cheaper and quicker experience.
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July 2022 by Bruce S.
Took my bike in for a tune up. Service member quoted the tune up and tires/rear brake pads at $150. Super reasonable price IMO. Additionally, the bike was ready in less than 24 hours. But the price at pick-up was $180. All services were listed on the receipt and matched up to the $180. My gripe was that I said to myself that I would purchase a new bike if my repairs would equal more than $150 (the bike was 15 years old but in really good condition). This seemed to be more logical to me because the bike was 15 years old already so starting new wouldn't be the worst decision. The money was not the issue but $30 difference in quote vs. actual price of service is extreme to me. Highly doubt I'd take this bike for another tune up due to how many years old it already is but things like this make me contemplate doing future business there. (I've also rented ski equipment/purchased goggles and purchased apparel from them in the past). Wish the quote matched or was more relevant to the actual price I paid when I walked out the door. My suggestion would be to get your quote in writing which was my mistake.
