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November 2023 by Daman Hamlet
Awesome group of guy's who do great, honest, and fair work. Same with there prices!! Ask for Dee! He is Always Knowledgeable and helpful.
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November 2023 by Miche’ Rhinehart (Che’)
D had excellent customer service when I called to make my oil change appt. Before I could ask about the drop-box if I brung my car after hours, he immediately told me where it was located.Service: Oil change
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October 2023 by Mike
I had an exceptional experience at Precision Tune! From the moment I walked in, the staff was welcoming and attentive. They were incredibly knowledgeable and took the time to explain the issues with my vehicle in a way that was easy to understand. The service was not only fast but also top-notch, and the pricing was fair. I felt like they genuinely cared about my safety and the well-being of my car. I'll definitely be returning for any future automotive needs. Highly recommended!Services: Electrical repair
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October 2023 by Marygrace Zetkulic
I can not say enough about the quality and service at precision tune auto. I developed a brake problem on my way from NY to DC. On a Saturday, during heavy rain. Not knowing the area, I called many places in Baltimore for help. Dee made me comfortable and confident the work would be done well. Both Dee and Trey, stayed when they could have been closing on the Saturday to ensure my car was taken care of. The work was done correctly and efficiently.
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October 2023 by Kyleel Gooden
my experience at this precision auto care location has been great, the manager is understanding and cooperative and the mechanics work as fast as possible to get you out the door with your car fixed.
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September 2023 by Venitra T.
I had to get a new battery and new battery posts. The customer service was excellent!! D was very helpful and kept me updated on my vehicles progress the whole time!! I will definitely be back!!
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September 2023 by Jesse Salsbury
This place has friendly, knowledgeable staff who have consistently and reliably taken care of the cars I've brought in. Would recommend.Service: Oil change
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August 2023 by Ashley Ross
I received the most awesome customer service from Dee. He really kept me updated and made the entire process comfortable for me. I truly believe he deserves a raise! Also the repairs we’re perfect and they got me in and out in no time! I will be using this place again if need in the future. Thank you!
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August 2023 by Kevin Cunningham
Usually I go to the dealer for certain services. However, I was referred to Precision Tune. First, the staff is completely friendly and inviting (special shout-out to you Mr. Charles). They listened to my problem and what I thought it could be. Then, the fixed the problem the SAME DAY! Where if you go to the dealer you’d be picking it up the next day or so…very honest, fast, and professional service. Go see them if you want your car fixed right without hassle and upsells.
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July 2023 by oumou kalsum
I have been going to this place for yearsToday they charged me $90 just for oil change I was like?trying to understand why? He was yelling at me….Service: Oil change
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June 2023 by Maria B
My car was towed to this location on 6/10 & i must say everything was a wonderful experience from the phone call to the arrival of me & my car. Mr.Burley & willie were amazing. Ill definitely recommend this location the customer service was great ill return.
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June 2023 by Brittany McQueen
Please please come here!!! prices are reasonable and they will work with you!! techs are good at diags and troubleshooting the problem. Dee is the best?? HIGHLY HIGHLY recommend.Services: Tire rotations
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June 2023 by Mimi Lew
My car was towed to this location on 6/10 & i must say everything was a wonderful experience from the phone call to the arrival of me & my car. Mr.Burley & willie were amazing. Ill definitely recommend this location the customer service was great ill return.
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May 2023 by Tom Chamness
Went in with check engine light on, Christopher was great! Diagnosed issue, says may be from previous work done a week ago at another repair shop, fixed a minor issue, recommended taking back to other shop to fix fir free, gave me a write up of all issues discovered, refused to accept any payment-will definitely bring vechickes back here in future! Thanks for your help and honesty!!Service: Auto maintenance
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April 2023 by Nicholas Decker
Very disappointed. I've come here a handful of times without issue. Yesterday I didn't have the time so I sent my wife in for her car. They tried to upsell her over $700 in unnecessary repairs and failed to do a basic oil change. Went for a second opinion else where and none of the issues they quoted came up at the other shop. Definitely seems like they were predatory and assuming they would get her to panic buy. Will not be returning.
