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April 2024 by Lto theB
Had port networks installed after two years of xfinity (which was horrible). It was nice talking to someone real on the phone.The two technicians, Matthew and Brandon, who came to help were amazing and extra friendly. They were professional and set up everything in an incredibly organized way. The internet also runs well, so no complaints at all. I can't recommend them enough!
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September 2023 by Audrey C.
Super happy with the speed, price, and service! So glad to shop local and ditch the faceless pricey internet providers. I was able to keep my router, too. Strongly recommend.
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August 2023 by Carleen Boyer
Port Networks is leagues beyond the massive ISP companies like Comcast and Verizon. I called with an issue that was entirely self-created, and was immediately connected to a technician who was helpful and patient. If you have Port Networks available as an option, choose this over any of the other big names. Beyond just tech support, I've had great luck with speed and connectivity, and the prices are beyond reasonable.
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March 2023 by Talie D.
I've been using Port Networks for almost a year since I moved from Canton to Brewers Hill. Incredibly more affordable than Comcast! The technicians were all friendly and respectful when they installed and the service itself is always fast and reliable and never any downtime. HIGHLY RECOMMEND!
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March 2023 by SheBella LLC
I got service from this company and they went into my account and took money. They said it was a mistake. Then they kept telling me that my money was refunded to me and as of now it has NOT. They then blamed it on the credit card merchant and said "it's out of our hands now!" As of today more than a week, I still do not have my refund! I will add pictures of the emails I have from them! This is awful!
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February 2023 by Katherine M.
Wow, have I got a story to tell about these guys.1st, yes, they are the cheapest internet you'll get in Baltimore. But read below and determine for yourself if it's worth it:I used port networks for 4 years at my previous apartment. There was hardly ever any downtime, and the service worked great. When I moved I planned to have it installed at my new place. First, they made three (THREE) install appointments that were 1) sent to wrong address 2) No show 3) Never entered into their system so never scheduled (this actually happened twice, I had to call multiple times over the course of two days to receive confirmation that they were actually going to show up).Finally (over a week after the original install date), they show up. They proceed to spend FOUR HOURS installing the internet and then when they leave I realize they've left all of the wires they've installed dangling literally everywhere. They didn't bolt in a single one. I had to call and ask for a guy to fix it and sure enough he missed some, so I had to call AGAIN to have another guy fix it.Why am I writing this review now? Well, the original install technician told me the outlet I had asked him to put the router on was busted and not working, so he installed the router at another (easier to reach one- though the couch weighs maybe 60 pounds and it can easily be slid). Today, weeks after install, I finally got the chance to test the outlet. It's not broken at all. The router works fine in it. I had to rip out the bolted wire to place it behind the couch, wasting another hour of my time. So, they lied to my face :) I wish I could say that's surprising after all this crap, but honestly, are you, dear reader, surprised? I sure am not, since it appears incompetency is their motto.Oh, and they also sent me an incorrect install bill. I was originally quoted 220 some odd, then 146, and after all this drama they "corrected" it to 202 or so. So for all of that insane hassle (and being lied to), I got the magnanimous amount of ~$23 dollars off.Truly, so generous! Definitely worth the 5 hours I spent chasing after them to fix their subpar work and actually learn how to use their scheduling system. Can't recommend them enough, if you're a masochist!
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December 2022 by Koushik Paul
I was very happy to find an alternative to Comcast in my building. My connection was basically an Ethernet cable coming from the wall which made it very simple to use my already set up home network. Speed was great value, just wish they offered higher upload speeds (it’s still so much better than Comcast though)
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November 2022 by Lauren Estell
I love Port Networks! Fast connection and great customer service.
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August 2022 by Mike /Baltimore City
I have had Port networks as my primary wi-fi provider for almost a year. This week, they converted my land-line phone to their service. The Support Staff and Installers are always kind, patient and efficient. Post Networks is a favorite vendor in my high-rise Condominium here in the Mt. Vernon Neighborhood of Baltimore. MLBarrett
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May 2022 by Jesse Ruffes
Great service! The installation went smoothly and no issues with the connection.
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April 2022 by Aimee Schutz
Jason was so kind and patient. He worked through the issue over the phone with me and got me reconnected within minutes. His customer service skills are excellent and he was very good at explaining the issue to a non-techy.
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April 2022 by Sylva Lin
Great Service and follow-up with an actual person. Easy to get someone on the phone,. Technicians were great and spent time troubleshooting, Now I have lightening fast service. #cutthecomcastcord
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April 2022 by Mlbguy
I have had Port networks as my primary wi-fi provider for almost a year. This week, they converted my land-line phone to their service. The Support Staff and Installers are always kind, patient and efficient. Post Networks is a favorite vendor in my high-rise Condominium here in the Mt. Vernon Neighborhood of Baltimore. MLBarrett
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March 2022 by Cathy Strodel
I had a damaged internet cord (okay, I did the damage myself) and called Port Networks to come out and fix it. They came pretty quickly and fixed it better than it was before. The two techs who came out were very professional, personable and they did their jobs fast. I’m happy with Port Networks. Their internet service is very good and I always recommend it then to anyone who asks.
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March 2022 by Joseph Tetrault
Service was friendly and expert. Tech people very supportive when we had a problem. Very reliable.This is my second review. Once again, Port Networks came through, with a short turnaround time, when we had an issue. They replaced a router within 24 hours of our request. This is a good company.
