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April 2024 by Anubus 001
This is one of the most unprofessional places this side of Baltimore to eat.. it's bad enough that there is some language barrier ( for example, you place your order and explain exactly what you want, and they still will get your order wrong ). And this is one more than one occasion. This place sells refried chichen, or what seems like it's been sitting under a heat lamp. The drink station, It has what looks like mold or it needs to be cleaned. The fries are 90% of the time cold and / or burnt .Customers are always waiting in lines due to the staff getting confused by folks picking up their food vs folks placing their order, complete disorder..While this place is convenient due to its location as a consumer, you are better off going to a different location where better customer service, while not guaranteed, is at least a possibility.
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March 2024 by Spencer Andrews
Good service and good food!
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March 2024 by Anna
The chicken is always fresh!
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March 2024 by Darnita Scott
Called prior to making order on Uber eats. There is no choices of what kind of pieces of chicken you want, so I called ahead of time and asked if I could request 2 thighs and 2 legs spicy. I called before ordering and again once I placed the order just to confirm. Got the same person both times. He assured me of my order. When order arrived I received one thigh, one leg, one breast and one wing. Very disappointed ☹️. Also, it was NOT spicy!! It stated spicy on the Uber eats app...WTH?! Howard Street is worse. Not ordering from either place again. Unfortunately I am disabled and can not drive like I used to and there is no one to rely on to go get items for me like restaurants. I order groceries through Instacart and any fast food thru Uber eats. This is very frustrating.
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February 2024 by Jakki Tweedy
The chicken in this place has really gone down. Looks like yesterday's chicken that they have reheated. My last
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February 2024 by Ms. Dixon
This location is the best one I have tried in the city. The food is always seasoned well, hot, just plain delicious!
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January 2024 by C Rae
The food made me sick and Staff argued with customers over sauce. Making the wait longer?.
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January 2024 by Kenny Watts
It's chicken ? ?
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January 2024 by Michele Gilmer
I was yhe only one in line and they still messed up my order.
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January 2024 by Ariana Morgan
Everything good but I wish the drive thru was working.
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December 2023 by Tresha Forbes
If I could give them no Stars I would, they need better customer service. Also clean the beverage filters that the customer's get their beverages from.
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December 2023 by S Patterson-Carter
Forgot a sandwich had to drive all the way back and you would have thought they would've offered to replace the fries as too considering they would be cold now. Second bad experience. Purchased strawberry biscuits before they were like hockey pucks and had now frosting on them.
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December 2023 by Xenos
It’s alright not terrible but
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November 2023 by Kirk Simmons
The chicken was dry, and the biscuit was hard and cold. Also, I stood in line for 6 minutes before someone asked me if I wanted to place an order. The kicker is the bag charge in Baltimore is 5 cents, and they charged ne 10 cents what a way to rip off your customers.
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November 2023 by Joanne Wilson
Chicken was too dry and could not provide me change/cash for my order. So I was forced to use a credit card. My bill was $7.00 and I wanted to use my cash of.$20.00. Totally unacceptable.