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“I'm always so grateful for Falkenhan's. The staff are incredibly helpful and go miles beyond what is necessary to make sure you get what you need. Today one staff member came up with a brilliant solution to a challenge I was facing - I would never have thought of it myself! Come to Falkenhand's for a far better hardware shopping experience than big box stores and online.”
“I came in looking for a specific metallic paint color finding only your Fort Avenue location was the only store to carry the metallic paint and had only one gallon of silver left. The color I needed was a champagne nickel. The young woman who was waiting on me said she could try to mix the color if I could show her a sample of the color. I pulled two chips and said it was between those two. Well when I came into pick it up several days later I was simply amazed. It was the perfect color, spot on just what I had wanted So very Pleased! Lauren rang me and mixed a quart accent color and was very helpful. For anyone looking for a specific color or paint and knowledge Your the Company to go to. Sincerely, Billie Fraley”
“I came in looking for a magnetic to try to get my charger out of my phone charger port because it broke and git stuck in it and Daniel helped me got it out and fixed it I'm truly thankful for that”
“Sherwin Williams in Homeland is one of the best SW in the Baltimore area. The Store Manager, Andrew T, is very patient, explains in great detail about the various paint products, and has a good sense of color. He is also extremely organized and always asks to place the room location on the paint, which is so helpful when you’re painting an entire house in multiple colors.
I’ve observed him interact with his employees and he treats them with respect and kindness. He’s a true team player.
I highly recommend you visiting his store (near Belvedere Square and Staples). I also highly recommend SW promoting him within the company.”
“Hands down the best paint store! Everyone is super helpful, esp Patrick. He answers all of my questions and is professional and friendly at the same time. Sometimes they get busy but I never feel rushed and always leave satisfied! Thank you guys.”
“When I was an active painter ( now retired) this was my go to store and still is because painting the house never ends. The staff are really helpful and polite they work with you so you get the best product for your job and price range. Don’t hesitate to stop in and ask questions about your needs for your paint and repair project for your home.”
“Not only was your staff helpful, but he took the time to go over my options for the project that I was working on. Very polite, considerate, and knowledgeable about the product.”
“Vince... a very gregarious and knowledge owner/salesperson. It was a pleasure visiting his store for the first time and meeting him. I learned it was a family business that he's now run for decades. The store is packed to the ceiling and displayed attractively out front, with just about everything you'd need/expect in a hardware store (not lumber yard.)I'd called in and he was able to salvage the correct part for my lawn mower from one that was located "out back." He saved me approx. $20 by getting me the handle I needed, which didn't have it's own individual part number, without having to by the whole self-propel control unit.I will return.”
“I arrived at the Sherwin Williams store today, Sunday , almost at the closing time. Many employees would have been
annoyed seeing a customer needing help at that time. But not Isaac! He was so genuinely pleasant, kind and very knowledgeable. He helped me through a multitude of greys…and gave me some expert advice. I now have 3 choices…any of which would be perfect.
Thank you, Isaac!”
“Top notch service. Probably the most customer service-oriented business I've ever had the pleasure of working with. Not to mention, on top of their game - they definitely have all the answers on paint. Never an issue checking out, very fast. Above and beyond. Greg is the manager and he's such a joy and pleasure - runs a great location. Efren and David, always go out of their way to accommodate and help; always willing to answer any questions, no matter how many, or walk through steps. Brandon and Keith are very sweet, pleasant, and helpful. Entire team is extremely knowledgeable. Thank you, gentlemen, and don't ever change!”
“Nito was amazing! Best customer service ever! He was very patient and didn't stop trying until the paint matched perfectly. Extremely knowledgeable! Shirwen himself should look into this guy for a big raise and a leadership position in the company. Thanks Nito!”
“Nice store, kind of a pain in the behind to get into during traffic due to the location at the entrance of 295. Clean and well stocked/labeled. I'm not sure if it was just today, but everyone seemed miserable being there, no smiles, no hello, very unfriendly and abrupt. Did not feel welcomed. I'll shop here again, give them another chance.”
“Would 100% recommend McCormick Paints. In the past I shopped at Home depot but gave McCormick Paints a shot. I was pleasantly surprised at how much value a local company and smaller business like this can provide. They took the time to consult on colors, quantity and their expertise alone saved me a lot of time and money. This is my new paint store for sure.”
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“Nice friendly staff .Found what I was looking for & they were the only store within a 50 mile radius that had the item.Its not much parking because of the location but overall good experience because I went early in the morning”