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January 2024 by Daniel Douek
Do not go here1)They are rude, no sense of customer service. I felt disrespected. Forget about welcome, thanks, etc. When I left the car, after completing the application no one came back to tell me what was next. Tired of waiting, I stepped in the shop, someone barked at me asking what I need. He then pointed to a guy that took a good 1 minute to answer me from the back! not even approached me! I was tempted to get the car out right there.2) They are not honest. I will just share the facts so you can judge by yourself. I have written proof for each one of these overcharging issues:*They wanted to charge me 2.5 hs or about $260 to replace a plastic connector. This after charging me $193.30 to diagnose the problem. I CHANGED THE CONNECTOR MYSELF IN 30 MINUTES.*They listed a spare part (plastic connector) on almost $60. I bought it on line for $8 and installed it myself. So replacing this cheap connector would have cost me a total of $510!*When I accepted to pay for the diagnose of $193.30 so I could get my car out of there, the invoice came $208.76... I asked what is that additional $15.46 for? ... THE OWNER RESPONDED "IS A FEE THAT WE ADD TO RECOUP OUR MACHINERY COSTS "??? I was like really?I asked to remove it since I was not told in advance, the owner removed it right away (scam)In short, worst experience ever
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May 2023 by Moe Shoots
Highly recommend! They are always nice and honest. I don't feel like they're trying to steal your money. I had my check engine light come on with a few issues. After taking a look they noticed no work needed to be done saving me money. I've had them also do some other work in the past including brakes, general maintenance and inspection. They've been solid. Efficient and affordable.Services: Electrical repair
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February 2023 by Cihangir Timur
No reliable on the schedule and timingRude personnelLet me tell you what happenedI had an appointment for 10am an they told me that i can drop my car starting from 6 am and it is taking mostly 1 hour for state inspection.I dropped my car 7.30am and came back at 12 pm the car was not checked at all not even get in the shop once we asked the lady there she was very rude at us the shop guy was told me that he will the the car immediately they was behind the schedule he told me that i have to came after 1 hour.I left the shop again and come 2pm once i came again the car was in but it seems they just started checking the car i left again and i came at 4 pm the lady was shouting at us why that i was keeping coming and she told me the paperwork wasn’t ready i told her the guy at the shop told me to came 1 hour later i was very upset and annoyed from that company because i had an appointment and lost all my day they was not communicate with each otherOne of them told me time to come the other doesn’t know also if they told me it will take more than 1 hour i wasn’t going to start at allLastly the lady there she made me sad all day with her attitude and anger i will not come back again in this businessService: Vehicle Inspection
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February 2023 by Tom Lonegro
JUST A GREAT PLACE TO DO BUSINESS. NOBODY TRUSTS MECHANICS BUT BILL AND HIS CREW ARE OLD SCHOOL AND TAKE CARE OF YOU. MY LAST VISIT WAS 5 STAR AND THEY DESERVE IT.Services: Electrical repair
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October 2022 by liz inmon
Initially when I called last week to see if this shop could repair my tire the man I spoke to on the phone was very kind and helpful, quoted me a very reasonable price and told me to bring my car in the following week to check out my tire and see if it could be repaired instead of replaced.So, I went online and made an appointment, which was confirmed via email last Friday, for 3:30 today.I show up at 3:20 and go inside to check in, and the woman at the counter was very rude. She told me that they don’t make appointments for that service and that the shop closes at 5 so I’ll have to leave my car overnight. To which I asked what is the point of the appointment?If I had known the appointment was useless I would have brought my car in last week and a lot earlier in the day than 3:30 pm when the shop closes at 5.The scheduling makes absolutely no sense and the attitude is honestly what pushed me out the door. I read the reviews before going and didn’t listen to them, and now I know that they were correct.It’s not fair to give them one star because of one person so the kind man I spoke to the first time is the only reason it isn’t a one star review. Maybe put someone a little kinder at the front of your business.Service: Tires
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July 2022 by Travis Woods
Only recommend coming here if you're down and out of luck. Charged me $160 just to tell me to take it to a transmission shop. Surely it doesn't take much time or effort to hook the car to a diagnostic scanner and read the code to tell me this. I've taken my car here a time or two before and it was decent, but now I never want to go back.
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March 2022 by Esther Oakley
DO NOT go here if you have ANY other choice. As mentioned in other reviews they take days upon DAYS to complete simple repairs, with ZERO communication unless you bother them constantly.Also as mentioned, the woman at the front desk is THE rudest employee. She should never ever be in a customer service position, and yet she's been here for years, so clearly the owners just don't care. Today she had the audacity to lie to my face, when I called yesterday to ask if bringing my car in in the afternoon would be ok, and she told me yes, as long as early afternoon, like by 2, just not 3 or 4. But when I walked in today she swore up and down she never told me any such thing and "nice try". What a piece of work.If the store responds to this as they have other reviews I'm sure they will make up some other story about this situation, but I promise you this is 100% what happened. Seems pretty obvious to believe the reviews from completely different people all saying how terrible this shop is.Just don't do it. I promise you. You don't want to deal with this misery. I'm so glad we're moving and don't need to ever deal with them again.
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February 2022 by Jeff Folks
DO NOT GO HERE! You know how you read about stations being crooked...this is it!!!
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January 2022 by Kelli Williams
I made an appointment to have my gas gauge fixed (it doesn’t accurately track the fuel level and his caused my check engine light to come off and on). I dropped my car off on time, but heard nothing all day. I finally called right before closing to check-in and was told they didn’t have the parts and needed to keep my car for another two days. I’m not sure why they wouldn’t have called to tell me that considering most people rely on a vehicle to get to and from work. Anyhow, they call two days letter to tell me the right and left fuel senders have been replaced and that my car is ready. I pick up my car and fill my fuel tank, yet the gas gauge doesn't move. At this point I was leaving on a road trip for the holidays and didnt have time to bring it back in (yes, in a car with a broken fuel gauge… fun). The gauge didn’t accurately record fuel levels for the entire trip and I had to rely on my odometer. When I returned home and called the shop I was I told “we fixed the problem and the check engine light is off now”. They didn’t fix the problem. I wanted a fuel gauge that works. I paid them more than $600 and expected a working fuel gauge. I didn’t pay them $600 to turn the check engine light off. In addition, the woman that works inside the station clearly hates her job. She is the rudest person working in customer service that I have ever come across.Service: Electrical repair
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October 2021 by Daphnèe Sommelier
Do not go here. They are not honest. Took my vehicle here after this place was recommended. I had already gotten the fix done and they failed my inspection due to wiper blades, that are 4 months old and a turn signal housing which just got replaced earlier this year. Take your money elsewhere. Trust me on this one
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May 2021 by Justin Capasso
Great local mechanic shop. They have fixed a few issues on my car. Quick service, friendly staff and great prices. Highly recommend
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May 2021 by Jake Campbell
What anyone eats to know with a mechanic is what’s going to happen if the problem comes back? My engine light came back on after a repair and they re-diagnosed it and found the problem at no extra cost. A very trustworthy mechanic.
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May 2021 by Sabrina Young
Don’t bother. A basic state inspection will take 10 hours coupled with the miserable Christy. I’d give negative stars for this if I could. STILL waiting for my car and have a feeling I’m going to show up to an axel on some wheels. AVOID THIS PLACE
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April 2020 by Jennifer Howard
Horrible service. Save your investment and go somewhere that cares.
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February 2020 by Jill W.
This is such a reliable, honest place. The guys that run the shop are great, down to earth, and will not sell you something you don’t need! I’ve had two tires patched there (I work on a job site so nails are common) so I knew when they said to order a new tire it was necessary! I’ve always had great experiences and have been going here for years.
