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August 2023 by HAMBONE همبون العظم
How do all ATMs stop working every night. What's the point in having them
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July 2023 by Tayla Ramos
It's just the absolute worst and slowest.
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March 2023 by Kenny Davis
Waited in line for 15 minutes on a Saturday, only for the Teller to tell me she could not cash check, claiming that I'm untrustworthy and my employer check might bounce.-customer for over 13 years with no issues
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January 2023 by S. M
Although my situation could not be handled in the branch, I appreciate the vibrant vivacious greeting from the officer as you enter the bank. My teller was kind and tried to help me by inquiring with the banker.
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December 2021 by Dana Williams
Worst bank branch ever i was in the place last month and a teller was about to fight completely out of control . I should’ve known I made a appointment to see someone and they act like I never did completely a wast . It dirty around the building the manger doesn’t look professional or act professional so I guess that’s why they are lacking called made a complaint nobody called me back. Please don’t go here
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November 2021 by Evelyn Nichole
I came to deposit money in my account when I was asked how much money I had in my account by my teller Hershey which isn’t protocol to deposit a check but a sure way to get robbed coming out the back .She was so rude kept cutting me off when I asked to talk to a supervisor it triggered her she told me I can wait for the next person I asked her why that’s not fair . She stood up started screaming yelling at me telling me I was rude . I thought she was going come from behind the counter and attack me furthermore she was acting and talking so hostile and threatening that a lady came out off her break had to ask me was I ok . She also tried to engage other customers in the bank into her hostile behavior asking them wasnt she rude they said I didn’t here anything all we heard was you yelling .Hershey was so loud that I couldn’t even explain what I wanted So the other teller could help me Because she just wouldn’t stop yelling I felt best not even explain because I didn’t want things to escalate. I also feared for my safety and they had no security and branch manager.I was later taken care of by the lady who stopped her break to to help. I called corporate and made a complaint. I've never in my life seen that type of behavior from a bank teller it was almost psychotic how she went 0 to 100 that quick and very scary . I will be making appointment to switch to another bank nobody should have to feel scared and threatened the way I did for only trying to do business at my bank it’s not fair ?
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November 2021 by ALI Harper
I'm very sad to say this but this is the worst bank branch I have ever been in my life. From the manager down to the staff. Very unprofessional. No longer will be banking with M&T because of this horrific branch.
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September 2021 by Chi Washington
I requested an appointment for a Signature Verification. Once I arrived , the manager Tiffany states , she was unable to provide service as I needed an account with the bank. I was not told this when she made the appointment. It was very inconvenient and unprofessional as she does not know how to run bank operations. From this experience, I would not open an account as bankers should advise this information prior to my arrival . Also, the property is not well kept. Trash , dirty side walk , and over all appearance is not appealing .
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May 2021 by Trent williams
I've never had any problems from the service at this location although M&T Bank is ripping you off with their rates.How much they charge to use the ATM Machines,hidden fees they don't bother to share till it's to late.I don't blame the workers,it's just a job to them and the customer service is great in my opinion.It's the bank that does the disservice to the public,although some employees shouldn't be working there.It's close to my house is the only reason I use it on occasions.
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March 2021 by Monique Abdulla
I have never placed a review but I just had to on this one!!!I wish I can give this bank negative stars. I’m confident if you rated this locate well your review is either fake or you were paid for it.
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March 2021 by chapman barksdale
The customer service is horrible every time I visit this branch. They are never helpful or friendly & I’m never going to this location again. I wish is was a option for a half star
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February 2021 by Gee Games
Terrible customer service lady at the front desk was rude the whole time made me cancel what I was doing to go to a different location.
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June 2018 by Lauren Matarazzo
My husband's paychecks come from M&T. This location used to take out 4% of his check because he didn't have an acct with them. Then it went up to 5%!!!! When he asked the teller why, she just shrugged and said "It's M&T". What?!?!? That's no answer!!! Then we go to a different branch and they charge $0 to cash the check. So, what? Are these tellers just pocketing the 5%???? Unfortunately it's the closest M&T to our house, but whenever he sees a different one closer to the job site (their sites can change weekly, even daily!), he goes to that one.
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December 2017 by Rena Jordan
This is one of the worst bank's I every want to there customer service is terrible
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September 2017 by Kaysen Jordan
How do you loose someones money? Then make them wait while you find it?! This place is a joke.
