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November 2023 by *Costello Carter
Great customer service, I had a problem with my bank card today and Ms.Jackie did an excellent job finding out what the problem was and explaining it to me. The teller was also very helpful. Ms. Jackie paid attention to me when I mentioned I was withdrawing money for my mom, and she asked me if I would like smaller bills, which I didn’t think about, my mom lives in a senior building and having the exact amount of money for things is more convenient and is easier for her to manage.
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February 2023 by Alicia jones
Excellent service. Great quality. ❤️
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November 2022 by Vivian Johnson
This is my father's primary bank so when I asked for advice about opening a savings account (for a more financially stable future), he suggested this bank. He and I went here together to get it done. There were only 2 bankers available and both took so long attending to 1 person, that customers actually left. The banker who saw me highly suggested I open a checking AND savings account to avoid certain fees. That doesn't sit right with me but luckily I can change banks if I need to.
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August 2022 by J queen
This Bank on Calvert Stree keept keep messing up my account up i get it straighten out and in 2 months they keep charging me for over drafting and i have not been doing this they will try to steal money from you its a shame, they need to get some new managers i someone is stealing and pocketing the customers money.
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December 2021 by Joyce Gaskins
This Bank on Calvert Stree keept keep messing up my account up i get it straighten out and in 2 months they keep charging me for over drafting and i have not been doing this they will try to steal money from you its a shame, they need to get some new managers i someone is stealing and pocketing the customers money.
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August 2021 by Ms Sandy
As a bank they are incompetent.Call them and find out like I did that they are a bunch of thieves.I have paid my mortgage monthly and they continue to charge late fees. Whenever I call, they claim that we missed the last two months(every single time we call). They raised my fixed mortgage (+50%)and refuse to give an explanation. The people answering the phones answer questions in the manner that politicians do. Yes, they avoid the actual question and read their default script like brain washed monkeys. They make fraudulent late claims as if people don't keep up with their bank statements that show the truth.Please report them if they are bulling you too. I know I'm not the only one. We need to stand up to this thief bank.
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December 2020 by Laverne Hill
Very friendly bank
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October 2020 by Mrs Sundae
As a bank they are incompetent.Call them and find out like I did that they are a bunch of thieves.I have paid my mortgage monthly and they continue to charge late fees. Whenever I call, they claim that we missed the last two months(every single time we call). They raised my fixed mortgage (+50%)and refuse to give an explanation. The people answering the phones answer questions in the manner that politicians do. Yes, they avoid the actual question and read their default script like brain washed monkeys. They make fraudulent late claims as if people don't keep up with their bank statements that show the truth.Please report them if they are bulling you too. I know I'm not the only one. We need to stand up to this thief bank.
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September 2019 by mikey man
The bank tellers are very fast an friendly !!!
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October 2018 by Charm'tastic Mile
This bank location has very friendly and professional service. Stacy and Ms. Jackie are always friendly and attentive. This branch is close to the Inner Harbor and The Charm'tastic Mile. Close to City Hall and all the major downtown hotels.
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June 2017 by Paul Morales
Great service amazing
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February 2017 by Matthew Pielli
Great service, outstanding management.
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November 2016 by Gervette Richardson
Andrew was very pleasant, professional and helpful!!!!!
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April 2016 by ndiasse ndoye
Very nice
