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February 2024 by Doll Adventure
Very professional and quick
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February 2024 by Hakeem Williams
Great service friendly quick work
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January 2024 by Susan Compton
Was in and out within 10 minutes. They honored an online coupon, that wasn't their own. Very fast service! Highly recommend!
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December 2023 by Ayeesha J.
I have never been pissed like that , I went to Midas eastern blvd for inspection. I called for inspection and ask the price they said it's $109. I went there after doing all the inspection they said I don't pass the inspection because my passenger front tire has a screw in outer sidewall. while I was waiting for the inspection I can see the guy that was doing the inspection and the lady and another guy was looking at the tire , the were saying something but I couldn't hear anything, and the lady turn around and look at me too , but from what I guess, I know nothing wrong with my tire. I bough my car not too long at Honda dealer, and everything was basically new. after coming back and forth and talking and looking at the tire they decide to give me the report saying my car failed. the guy that was doing the inspection said it has nail in the outer sidewall and he tried to patch it but it's not working( which is a lie because I was looking at them the whole time). he said I will have to get another tire and I was shocked because I know deep down nothing wrong with my tire, I asked how much for the tire , the lady looked and say it's $230 and she goes you supposed actually to get 2 tires but we just gonna do one, I was so pissed but I said I'm my mind no need to waste time , so I refused to pay the $230, the inspector guy called me inside and show me the "nail he was talking about" and he said make sure you get a good tire with good tread . when I was leaving the lady told me I will pay $29.99 for Reinspection. I paid the 109 plus tax was $117.36. The next day I went to my local tire place and I told them I need to check my tire it has a nail, they look at it and said nothing wrong with the tire , he took his tools and remove one little metal that was stuck in the tire, which it didn't even affect the tire , it was just stuck between the tread. I went back to Midas eastern ave , I didn't say anything and say I want to completed my inspection , the lady say ok to wait a little bit because the guy had a customer, I waited some mn an another young guy went to check the car, come back and handed the keys to the one inside. now they said I passed the RE inspection with the SAME TIRE I didn't even change I didn't even do anything with the tire expect the little metal that was stuck in between was removed. While the guy was doing the paper work for the reinspection report the inspector guy came out and was kinda fussing that why they let the young boy did the reinspection he wasnt supposed to do it, I was just looking at them i couldn't say anything because I know if I said anything it wont be good, so I keep my calm. so midas charge another 29.99 for reinspection fee and 6.95 for shop supply , the Total was 37.36 include tax. and I ask them I taught you don't pay for reinspection, the inspector guy said it's not for us it's for the state. (there is no shop supply ,my car was parked outside not even inside the shop and that's where the young men went to look at it for the reinspection) But it's all good Cause GOD IS GREAT. I KNOW ITS LONG BUT I NEEDED TO GET OUT THIS OFF MY CHEST. May God repay them for every single Pennie they took from me unjustly. I have attached the small metal that was stuck in the tread
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November 2023 by N Mickens
They were so kind. Went in for an oil change. There was a mistake and they were so patient with everything. They walked me through all the steps that there is when it came to any process they did with my car.
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November 2023 by Cisi Marie Paradee
My experiences with Jesse, Jimmy, Amber, Marie, and the team at Midas in Dundalk have been great. They are helpful, courteous and fair, always pointing me in the right direction regarding the care and servicing of my Infiniti. If they can't detect the problem right away, they won't stop until they do! I can tell you the mechanics at Midas Dundalk do what all mechanics SHOULD do...give you reasons to TRUST them. Thank you, guys! -Christine
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November 2023 by Albert Pulido
Came to patch my tire they have exceptional service. Got me in and out within 20 minutes. Highly suggest coming here!Service: Tires
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October 2023 by Madoria Floyd
I have been bringing my cars to Midas for about 3-4 years now and this location is great! I feel that I always get an honest opinion on what possible issues could be wrong with my car and I never feel pressured to spend more then needed! This Midas location has my business forever. Keep up the honest and good work guys.Services: Tires
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October 2023 by T'yana Gillman
Amber is amazing! Great customer service so sweet and kind gives you all the info you need and walked me through all her recommendations for the order in which i should get the work on my car done
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October 2023 by Rosetta Hill
Amber gives wonderful customer service. The entire team was delightful...I would recommend this place Midas to get your oil change and other auto needs..Keep up the good workRoseService: Oil change
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October 2023 by Hannah Yahraus
So grateful we found this Midas team! They have gone above and beyond to assist us with passing the MD State inspection. Initially, we were afraid to go to a shop that might try to have us fix unnecessary things. With this team, we’ve met trustworthy inspectors and mechanics to give us advice on what’s best financially and best for our vehicle. We hope to not need more repairs anytime soon, but when it happens you have our business!Services: General repairs & maintenance
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September 2023 by Michele
my God, it's places amazing.Amber is the office manager , has great customer service !!! Jimmy is the manager., He was incredible, he went above him beyond to help me.. Literally took care of me as a customer and my car! Amazing.in every sense of the word!Services: Tires
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September 2023 by Alysandra Montelongo
Great service. Great people. Amber has great customer service! She’s very kind and helpful. The guys are very hardworking and reliable! Will be going again!
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September 2023 by john m sheridan
The customer service was excellent and no up selling. Dave ran a thorough maintenance check during oil change and could not have been nicer!Service: General repairs & maintenance
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September 2023 by punk rock cowboy
Great group u guys have here starting with the front deck all the way to the shop. They don't try to add work that don't need to be done and they will show u what's wrong and go with the best way to go about getting you back on the road.