-
May 2024 by Thomas B
After 8 months of a good experience, we started to deal with a very bad mice problem. There were droppings throughout our apartment, we would see them running across the floors and we could hear them in the walls in the middle of the night. This was for an apartment on the 6th floor!
We submitted several tickets to have the problem dealt with, but they were unable to fix the problem. They even went as far to “treat the walls” which indicated this was an issue they were used to having.
This issue got to the point where we could no longer stay in the apartment and we decided to early term our lease. The leasing team was unwilling to budge on the termination fee telling us that we should have “kept submitting tickets” and had their maintenance team frequent our apartment. For the rental fees they charge, you can get much better in the area.
-
May 2024 by Jasper Stanford
From the very first phone call to McHenry Row/ Cache' Jackson was an absolute professional. The apartments were very nice and were presented well. The ammenities and location were pluses in my book. Two thumbs up!
-
March 2024 by Derrick Dennis
I moved out of the McHenry Row Apartments one year ago and the move-out experience still troubles me. I was charged $400 to replace the carpet in my unit, and when I asked for proof of the carpet damages, I was provided with pictures from a unit that was not mine. It was very obvious that the unit wasn't mine as the layout was different. Plus, I had pictures of the carpet that I took at the time of move-in and move-out. Yet, McHenry Row/Greystar continued to state that I needed to pay a carpet replacement fee. I was highly disappointed by the entire experience as it felt predatory and disinguenous. So please be careful with renting apartments here, as they will likely add charges to your bill in order to keep your security deposit.
-
February 2024 by Alyssa Applegate
The location is key, it’s a safe area, & I rarely run into any suspect characters outside of the apartment complex. I appreciate how secure it is here!! The amenities are a plus, maintenance is very responsive, and the parking garage is a selling point. Remy and I love it here!!
-
February 2024 by Ly Debayu
I love these apartments! Can someone please answer my question? Would love to reside here
-
February 2024 by Aparna Kanjhlia
Apartments are good, just unprofessional behavior from one of the staffers, I believe the name was Nya who didn't get me the right information.
-
January 2024 by Maria R
Susie's auto body is the best they are quick they did an excellent job on my husband's car and he got it back quick it looked like it was never hit thank you
-
December 2023 by Sherwin L. Crowell
Harris Teeter is a very good place to shop
-
November 2023 by HOC SOLUTIONS LLC
I’m sorry I had to fix my previous review. But my company did not provide services for this property. But I came in to potentially rent an apartment and unfortunately due to the time frame of my move I couldn’t get an answer faster and were able to get approved. But still staff were really good ?
-
November 2023 by L Thomas
A hipster hang out, all so you can impress whomever about how much money you spend to live in a city that takes away your freedoms!
-
November 2023 by H C
I’m sorry I had to fix my previous review. But my company did not provide services for this property. But I came in to potentially rent an apartment and unfortunately due to the time frame of my move I couldn’t get an answer faster and were able to get approved. But still staff were really good ?
-
October 2023 by Mike Herman
Love the apartment! Very spacious and up to date. People are very friendly and of course access to just about all you need within a minute from home.
-
August 2023 by Lavoya Copes
Near the Harris teeter, don't live there
-
July 2023 by Greta
I have tried calling the leasing office multiple times over the past week. No one has answered. No one has returned voicemails. No one has answered emails. I have an appointment to view a unit today and I am very hesitant about showing up because I don't know if anyone will be there or be ready for the tour.
-
March 2023 by Larry Perkins
Very nice atmosphere people friendly.
