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November 2023 by Tai-Alani Dickens
I had a wonderful experience at Mattress Firm in Canton. Dawn was the best. She took the time to explain the different functions and differences in the mattresses. She was very knowledgeable and was consistent searching for the items that best met my needs and at a cost that was comfortable for me. Would definitely do business with them again!
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November 2023 by Charmaine Reynolds
Dawn was very attentive and understanding of my needs. She recommended different types of mattresses and ensured me that it was okay to put my shoes on the bed….. ?Will definitely recommend this location to my friends and family.
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November 2023 by Suzette GG
We had an excellent sales experience at the Canton Crossing store. The sales representative was extremely knowledgeable and patient. I was shopping for a comfortable bed in which to recover from a major surgery next week. Understandably we had a lot of questions. Our purchase of the Purple mattress and adjustable frame has been wonderful. Just relaxing and sleeping on it before my surgery has had a calming effect on my nerves. I will certainly recommend this store to my friends and family.
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November 2023 by Nancy Whitney
Dawn was very welcoming from the start. She greeted us as soon as we entered the store. She listened to hear what qualities I was looking for and suggested what might work for me. I couldn't have asked for more. I liked the service and I'm sure I'll love the product.
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November 2023 by m Foster
I was happy with my time spent at Mattress Firm. My sales person I believe Heather (forgive me I'm horrible with names) was very patient once she recognized I was a serious buyer. She answered all questions asked and gave good insight about the differences in the mattresses I was curious about. Overall it was a good experience. I can't wait until my delivery. That's why I didnt give 5 stars...frames are not in stock and are being back ordered. Although it was a corporate issue and its being resolved, I still have to wait several weeks. I just hope I'm as happy with my purchase. Do some research online before you go. I remembered the $50 off bonus. I wasn't told about it so im glad i remembered!! ?
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October 2023 by Paris Barnes
Stellar customer service. We came in knowing we had to replace our mattress and kandice was perfect. She gave us options and let us go back and forth until we found a mattress that works for us. We even set up next day delivery
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September 2023 by Rev. Deborah K Manns
Rep was excellent and ensured I would receive my mattress on time, she was very friendly and knowledgeable of the products
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September 2023 by Michael Clark
Given their extensive inventory, what looked impossible was managed expertly by their knowledgeable salespeople. Quick and pleasant process!
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September 2023 by Mason Calvert
What a great experience. I originally purchased my first mattress after receiving some help from Kandice. After sleeping on it for a few weeks, it was not for me. Mattress firm helped me exchange it for a different model effortlessly. The process was painless and both kandice and Josh were eager to help me find something that I would be completely satisfied with. I didn’t feel like a hassle or inconvenience. Delivery and set up was 10/10. I couldn’t be happier or want anything more from my experience.
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September 2023 by Roberta Buckwalter
The sales rep was knowledgeable and did a great job juggling multiple customers that were in the store at the same time. She provided good information while providing opportunity to try different brands allowing me to make an informed choice.
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August 2023 by Kristopher Filak
Kandice was very helpful. She was patient, clear about the differences between the mattresses and options, and professional. She was never pushy nor did she try to upsell. My wife and I are very pleased with our experience and would recommend this location to anyone else.
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August 2023 by 신정원
I loved my experience here. So many mattresses to try, and such a friendly staff. I made such a nice purchase with a economical price. Would get my next mattress here again!
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July 2023 by Marie DeVries
Second time buying from here and it’s always a smooth experience. All of the employees try their best to find you a product that suits you - even if it isn’t the most expensive. They also price match and work with you in every way they can to make you happy. Will be back for our next mattress too!
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July 2023 by Ed Morman
I don't like the automated system for confirming that the delivery info is correcti. Having a human do this would be much more cusfmer-friendly. I home my delivery happens tomorrow at the stated time
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June 2023 by Justin Francis
Had a pleasant time. I was shown the full range of mattresses and price. Wasn’t pushed to go any I didn’t want. And felt good about the mattress I selected.
