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October 2024 by Mark DeFazio Jr
Bought a Santander shirt late August, 2 weeks later (3 washes) it fell apart at a seam on the shoulder. I called and spoke with a lady and explained the situation telling her on the phone I had the credit card transaction, but not the actual receipt. She told me to come in and a manager would be able to assist in swapping it out. After driving 40 minutes to get to the Team Store, the manager said without a receipt she couldn't do anythingnsince she couldn't verify how much I paid for it. I wasn't asking for a refund, just to swap it out for the same exact shirt, so I don't understand why the purchase price would even matter. So a 40 minutes drive and paying a toll to get there for terrible customer service. I used "Os Pay" to pay and was told that nothing tracks in Os pay either.
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October 2024 by Kristin Meehan
Has a lot to choose from?
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September 2024 by Ginnie Welsh
The Store wasn't busy, as today's game is away. Everyone was very helpful, and I got the polo shirt that looks best on me!
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August 2024 by Mike B
Not great, looks like it be nice t but way too busy and too small to accommodate more than 50 people in at once. You can’t move to look at anything
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August 2024 by Tim Rainey
Great store.
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July 2024 by Angel Gonzalez (AG)
Good selection of Items to choose from.
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July 2024 by Logan Bosley (ElBose)
Went during the sold out O's Phillies game 6/15/24. Very very busy and packed store but was in and check out with our purchase very quickly! Very impressive!
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April 2024 by Douglas Winslow
Too expensive in an economy with no money, but at least it's still there.
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April 2024 by Kevin Turner
Friendly Staff and Very Clean with a Good Selection of Products!
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November 2023 by SNJ
Great souvenirs and O's apperal.
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November 2023 by Rich corbin
Awesome place!!!
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November 2023 by Trisha & Brad Hewitt
Expensive but they gave a military discount. Go O's!!
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November 2023 by Henri Walson
Please note that on match days only people with match tickets can use the facility.Please note that the restaurant is closed on Sundays when there are no games.The surrounding area is safe.
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November 2023 by David Simons
Left the store with some much-treasured items!
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November 2023 by Peter Dunkerly
I loved it has everything you need to be a true O's fan. Go O's