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December 2023 by Anna Dickerson
We’ve been there twice since moving Baltimore. They did a great job on my standard poodle and I didn’t feel that my dog was just a number. They seemed to really care. Reasonable prices and very communicative.
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December 2023 by Graham Pizzi
Extremely rude on the phone. When I called, the guy didn’t even say the business name. After confirming that I called the right place he said “we’re done for the day” and hung up.
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November 2023 by Sparky P.
Over priced for the quality of service you get. Run down shop, not a pleasant experience. Only takes cash, no receipt so probably cheating on income taxes. Trying to upsell on cheap junk pet supplies.
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August 2023 by Megan Toliver
My mom took our elderly dog Berk to Lucky Dog today and we can’t be any more thrilled with the results. David and Beverly were the absolute best. Berk looks so handsome. We will be returning.
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August 2023 by Kelly Brooks
Absolutely the worst customer service ever. I’m still in shock from the initial phone call. Extremely rude, rude and may I add rude. I would never trust them with my pet.
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December 2022 by Bendi J
A spectacular place to take your pet. My dog is very sketchy with sounds. So a shaving tool was not her cup of tea. Immediately upon meeting the staff of Lucky 3 she fell comfortable and adapted to the sound of the shaver. Animals have some type of intuition of people. My dog is usually skittish with sounds, she's afraid of everything, they buzzed up the clippers, she wasn't excited at all due to the comfortability of the staff, amazing!But this crew was amazing to her all she knew was curiosity. Let's get down to the cut, she has curly hair very little mattered except for her ear I had her clipped very close they did a wonderful job and brought out all the colors of her coat. They were not only kind to her but also kind to me as an owner. I'm very happy that I arrived before the holiday rush, Lucky 3 did a wonderful job on my pet
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November 2022 by Ally R.
We've been taking our bichon poodle to Lucky 3 for over four years now and can not brag enough! Our sweet dogs always get the highest compliments on their haircuts and we always recommend Lucky 3! When we got our second dog, another bichon poodle, it was a no brainer for where to go. Unassuming from the outside, but so worth a walk through the doors for the best cut in town. Even though we always wait til the last minute, Lucky 3 gets us in same day with no problem.
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November 2022 by Susan K.
I was really hoping that this small local shop would be what we needed. I was wrong. I have 2 short-hair chihuahuas that just needed a simple bath and nail trim. He said if I could bring them in at 1, that would be great. So I did. He said they would be done in 2 hours, so I set to return at 3. I was on work calls, but he phoned me 4TIMES in a few minutes, the last of which was as I was pulling up to the shop - at 2:52. I was nearly ten minutes early, and this guy was muttering about not wanting to "stay past closed - 5 or 6:00." Umm...no, buddy. Just no. The shop is unsanitary, unwelcoming, and this guy is a nut job who should not be in business. Rude, constantly trying to upsell, and just a terrible experience. No way would I recommend this to anyone.
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October 2022 by Kody M.
I been going to David and Beverly for a couple of years- yes David can be a bit rude but I just laugh it off- he's a good guy and Beverly is just as sweet as she can be- they do a great job! their prices are very reasonable too. I recommen!
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March 2022 by Kala Nelson
Unprofessional. The first problem was that the male groomer made inappropriate comments to me AND my boyfriend. I received a very important, unexpected work call when walking in and this guy did everything in his power to interrupt my conversation. He even asked my boyfriend what kind of work I did, and then proceeded to imply that I was a dancer. He was very pushy, attempted to demand tips, and tried to sell us useless products instead of focusing on the grooming needs. He pushed “free hair color” but really provided us with a janky spray job. When I came in halfway through to check on my pup I expressed that I didn’t like the current progress and he pushed me out of the shop. Upon pick up we were HIGHLY disappointed. They had put a bow on my MALE dog and unevenly colored the whole top of his head pink, even though we asked for red. Waste of $85, I can see why they only take cash and why they called me twice before I even arrived to ensure that I was still coming - even though it was a walk in appointment.
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March 2022 by Kim
You know they did an amazing job when your animals is pleased
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March 2022 by Ziza
I've been taking my dog here for years! Love them The owners does such an amazing job They're so great with the animals very reasonable prices Give your fur babies the spa day they deserve
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January 2022 by Tysauna Jordan
Do not take your pet here! This place is unprofessional! I called and they were very loud and talkative on the phone but were speaking to eachother, not me! Then I was told they couldn’t tell me a time and they would call me the day of. They called me the morning of and told me I had to bring him in immediately or they weren’t sure of a time and to call them when I was ready. Called and then they told me a few hours away or if they called sooner I would have to come then. I went at the time and the place looks abandoned. It’s stuff everywhere, it’s pet hair every wear. Nothing is cleaned after each pet which is a problem. They used a dirty towel to try to clip nails. It’s small, dirty and cramped. The guy kept trying to sell me other stuff and rushing me to try to pay for something I did not want. My pet tried to run and they immediately said they could not finish him. He did not fight them to clip the nails and he did not scratch or even attempt to scratch them or even hiss at them and they wouldn’t do him to keep my money anyway. Do not go here, find a real professional place, because this is not it
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October 2021 by Leslie Johnson
I would like to thank David and Beverly for doing such a wonderful job today with my boy. The cut is very cute and professional and he didn’t seem terrified when I picked him up! They took great care of him. He has bad anxiety around other dogs and they went the extra mile by giving us the first appointment of the day and got him in and out.
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October 2021 by B H
I'm not quite sure how this place exists and gets customers or why people go here. I agree with Bryant's review and I never even decided to get my cat groomed. I've called this place twice and both times was greeted with hostility in my opinion. Poor customer service and strange tactics. I've never heard of a groomer seeking your assistance to help them groom. They want you to stay and possible hold the pet at least on their first visit. The website alone is a turn off because of everything they try to address. When I called recently inquiring on cat grooming, I jumped ahead and told him that I read the website and my cat is fine with grooming and has been groomed before (learning from the first time I called and he asked a bunch of questions about my cat's temperament). We proceed to discuss availability and he tells me to tell him when I'd like to come in after I asked what options were available. After I request my day and time, he tells me their true options and times and cash only. It frustrated me since he could've just offered me that information when I asked. Per Bryant's review, I also think the man is senile. I will not be taking my pet here.
