Koons Ford of Baltimore is a very nice and big dealership known for its unbeatable prices and great selection. Customers find a wide variety of Ford cars for sale, including famous models like the F-150, Mustang, and Mustang Mach-E, as well as a variety of pre-owned makes and models. The sales staff is consistently described as friendly, patient, helpful, and professional. They are experienced at their jobs, make the car buying experience easy and enjoyable, and go above and beyond to handle requests and ensure a smooth process from initial contact to driving away. The atmosphere is no-pressure, with good cars at affordable prices. The service department also provides an awesome experience. It offers convenient appointments, drop-off, ride home service, and up-to-date real-time app notifications. The staff, including certified mechanics and service writers, is excellent, provides great solutions, and works efficiently to resolve issues quickly, minimizing vehicle downtime. They take the time to listen and give the best solutions, going out of their way to provide outstanding service. Many customers, even those traveling from hours away, are very happy with their experience and highly recommend Koons Ford of Baltimore for both sales and service.
I bought a new bronco sport 2 years ago and have been satisfied ever since.
October 2025
My experience is always. Jay Stewart who is the best service writer. He takes the time to listen and also gives you the best solutions to what needs to be done to your vehicle. He goes out and beyond his services. Kudos!🙏
October 2025
I had a fantastic experience with Jordan Evans! He's a top-notch salesman and really helped me out with the purchase of my brand new 2025 Ford Bronco Big Bend. He was super knowledgeable, patient, and made the whole process smooth and easy. Highly recommend checking him out if you're in the market for a new ride!
