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February 2024 by Andrew Montillo
While they can provide good service the staff at this specific location are very moody and sometimey. You can be polite but they can be quite condescending and come off like they really don’t care to be bothered unless you have a modern bicycle. Taken bikes to them and wound up going to Baynesville Bicycle Service to get by bike repair. Worth spending your money with people who actually have parts from other bikes and take time to educate and the consumer etc. Attitude of staff turn me off to the location and will only go out of convenience
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November 2023 by Darryl Wheatley
They did a excellent job repairing my bicycle. It actually ride good as new or better
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August 2023 by Corey Hall
I had a great experience at Joe's Bike Shop. As a new cyclist, I very much appreciated the level of help and recommendations I received from Joe. He was patient and walked me through all of the options and why certain brands/models/accessories were better for how I planned to use my new bike. I highly recommend checking them out!
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July 2023 by Vuong Nguyen
The best bike shop in town, i was there today for my trek fx4 sports, need a new brake pads, disc brake, pick it up in the same day. Called trek bike shops 2 weeks waiting, price is half vs trek stores.
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June 2023 by Veldt M
Great service. They took me in and fixed my bike in no time. Bike rides like a champ.
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March 2023 by Yair Friedman
Professional care for bikes in a fully stocked shop by caring staff
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September 2022 by Valerie Walsh
Absolutely great bc they are very helpful and take time to explain things to you.
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September 2022 by Paul S.
I have been dealing with Joes Bike shop for a very long time and every staff member has been very helpful and knows what they are talking about. I drive from Harford county for the customer service.
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July 2022 by Bob Krieger
I dropped off my 2013 Specialized SWORKS road bike at Joe's Bike Shop for a new set of head set bearings and some other adjustments. I was told at the time of drop-off turn around time was going to be a few days because they were inundated with service work (late Spring). Only 2 days later I was called to pick up my bicycle. When I arrived at the shop I was greeted by the same friendly people, given my bike and a bill that was less than what was originally quoted. I highly recommend Joe's Bike Shop for all bicycle needs! rhk
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July 2022 by Mike Coster
I HAVE BEEN GOING TO JOE'S FOR YEARS. SINCE DAY 1 RECEIVED EXCELLENT SERVICE AND SO SATISFIED WITH EVERY SERVICE. JOE AND THE BIKE MECHANICS ARE TOP NOTCH AND WILLING TO HELP ALONG WITH GREAT SERVICE!
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July 2022 by Bridget Sheehey
We have purchased several bikes here over the years and whether we are buying something or just need bike advice, the staff at Joe’s takes care of us. Today I brought my bike in with some gear shifting issues and Shannon had it fixed within 15 minutes. He happily let me watch what he was doing and pepper him with questions. Best bike shop, bar none!!!
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May 2022 by Jacqueline Posner
Outstanding service. Friendly, fast, and kind enough to carry my bike back to my car for me. Will definitely buy my next bike here.
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March 2022 by Matthew Bernstein
I like stores that emphasize taking care of my (bike) needs over selling me (bike) stuff. Joe's Bike Shop is one of those stores.
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November 2021 by Ron C
I just wanted to take a moment and express my gratitude to your shop for the wonderful service I received the past 2 days. I purchased a Specialized Allez Sprint Comp Disc from the Mt Washington shop a year or so ago. Yesterday, in anticipation for Baltimore Bike Party I realized my back brakes needed to be replaced. When I called your shop, the associate that helped me was very kind, helpful and engaging. My bike was in your shop and out in 1.5 days, covered by the 2 year service, and Joe even helped us put the bike in the trunk of our car. Often at other bicycle shops such as Baltimore Bicycle Works, I have found employees to be dismissive, arrogant, pretentious and unhelpful. I have not felt that at your shop and it is refreshing. The customer service is world-class.At this point I would only buy a bike in Baltimore from JBS and I always tell the people that this is the shop you want to go to.Thank you.
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October 2021 by Daniel Parrotta
Got my tire repaired on the spot. Great price, and great advice.
