-
March 2024 by noah mumaw
Adam was great from start to finish. They exceeded my expectations. I will never go anywhere else. Thanks team!!!
-
March 2024 by Drew Willis
They fixed my Tesla & did really good
-
January 2024 by Catarina Henriques
I must say, I was thoroughly impressed with the level of professionalism, sympathy, and efficiency provided by the staff. The establishment itself is quite spacious, with plenty of natural light and a comfortable atmosphere. From the moment I walked in, I felt welcomed and at ease. The attention to detail and care taken to ensure a pleasant experience did not go unnoticed. Overall, I would highly recommend this place to anyone in need of their services.
-
January 2024 by Richard Thobe - Realtor
I hate that I had to go there. The deer thought she had the right of way.Jeff and his crew are incredibly accommodating. Their work is beyond reproach.Thank you Adam!
-
December 2023 by Michael Weiss
Great, painless experience. Great work, Knowledgeable, extremely efficient, and super friendly staff. I had not heard of them prior to my repair, but what a pleasant surprise!!
-
November 2023 by Ed MacVaugh
Outstanding superb work! Professional all around, including working with USAA for the claim. Hail repair from Towson's hailstorm, plus I had them clean up the results of my rehab driving instruction :) I wouldn't trust anyone else in Baltimore to work on my price and joy.Service: Body & Trim
-
November 2023 by Stacey Wachter
Someone hit me and I took my Volvo here for repair. I dreaded everything about dealing with this situation - especially since it wasn’t my fault but I have to say that Jeff Shaw’s Collision just took care of it all. Everything about this place is on point— customer service interactions, communication, fair pricing and excellent quality repairs. It was like getting back a brand new car. Great attention to detail. 10/10 recommend!! Thank you to everyone at Jeff Shaw’s Collision for a positive experience.Services: Exhaust
-
November 2023 by Ben S
Nothing but good to say about here. They took great care of my Tesla the last 2 months and $15k in repairs later. After being in an accident, I was worried I wasn't able to find a good Tesla certified body shop nearby, especially one that was 5mins away from me. I'm glad Jeff Shaw's was recommended to me and ill definitely return to them if my Tesla ever needs their services again. You guys did a great job on my Model 3 and everyone there is so extremely nice and understanding. Thank you
-
November 2023 by Dudley Rodericks
Had some scratches on the front bumper and also some work that was not done correctly from an earlier incident 5 years ago. Worked with Jeff Shaw who gave me a quote, informed me of what could transpire as he proceeded, and produced quality work. Very happy with the outcome and glad I found Jeff Shaw Collision Center.Service: Body & Trim
-
November 2023 by Aubree Chung
I’m very happy with the results! I went into Jeff Shaw’s collision with a very damaged trunk and they managed to put a new one on and match the paint job. It did take a bit longer than I expected but the result was worth the wait.Services: Painting
-
September 2023 by John Mastrovasilis
Excellent auto body repair shop. We took our Tesla Model Y to Jeff Shaws and they had us up and running a lot faster than the dealer was going to. We got our car back and it looked better than new. Great job. A +++++++Service: Painting
-
July 2023 by Bristlechin Artov
I cannot recommend Jeff Shaw's Collision Craft enough. About a month ago, I found my 2014 v6 Mustang with a nearly flattened front left panel due to a hit-and-run that had happened while the car was parked and in my absence. I called Jeff Shaw's Collision Craft and took my vehicle to them the next week. In a week, they had transformed my vehicle to a version that looked better than even before the damage was done. Along the entire process, there was constant communication about their assessment and suggestion on how to proceed. Needless to say, I am very pleased with their service. I would like to point out that this was done under the oversight of Adam Shaw, who I understand is the son of Jeff - the namesake of the place. I was just as pleased by service done to my vehicle by them about 3 years ago, when I communicated with Jeff himself. This place seems to maintain an inter-generational tradition of providing exceptional car repair service. Again, I would highly recommend.
-
June 2023 by Sabrina t
My first experience with this shop was phenomenal. I never received service at a shop where my car was returned to me looking better AND cleaner, until this experience. This was my first time servicing my car outside of the Tesla Service Center. They were listed as a Tesla-approved shop for body work. As a customer, I felt taken care of and all of my questions were answered. I was told they do not do business directly with my insurance company (State Farm), and we handled everything efficiently anyway. The receptionist was warm and well-informed as was the younger mechanic who took care of my car.However, the second experience was not pleasant. I went back to get a quote for minor damage to the left side of my back bumper. It was literally a small area where paint was chipped and a very small, not very noticeable dent at the opening where the back tire is (easily accessible). Anyway, this time an older guy handles the case. I think he’s the actual owner. Before he even looks at the car, he tells me it’s going to be expensive. I said ok and we go to look at the car. He explains to me that it’s going to take 2 lbs of “special” paint and extensive manual labor. I compare it to a previous job and inquire about how this work is different from the last small dent and paint chip job they repaired before, which costed less than $400. His answer was this is what Tesla requires. I thought to myself, well, why didn’t “Tesla” require the same thing last time for the same type of work? Anyway, I didn’t say anything other than ok, and requested he proceed with giving me a quote. I was assured I would receive one later that day. Instead, I received an email stating the following:“Thank you for your visit this morning. After further consideration, I’m afraid we will be unable to assist you with this repair project.” - Jeffrey ShawI’m not sure what happened. I’m just glad I did not write up the 5-star review (which I intended to) based on my first experience. Jeffrey never has to worry about me coming back to his shop :)Update: Yes, I inquired about the previous dent repair that was not paintless. The explanation I received was “this is what Tesla required”. If that’s what you mean by “we explained in great detail”, then “wow”. If you say so. It’s was more like a kid asking a parent “why” and the parent’s reply to the kid is “because I said so”. That’s more like the kind of detailed explanation I received. I’m not sure how it became clear I wasn’t in agreement. I just think he did not want my business. He must have been the owner. It’s all good though. I’ll just take my money elsewhere.
-
June 2023 by Jasper Chandler
Adam and the whole team are amazing, they took great care of my car and were thoroughly communicative with the whole process. I often found myself frustrated when dealing with the insurance company and wishing they would understand that while handling these things is their every day job, this is my first time going through this process and its very confusing. The shop was the total opposite, they were so caring and proactive and patient! I cannot recommend them highly enough.
-
May 2023 by Bernie Richards
This place is the best! Went in with a dent and rim damage. Starting writing up my ticket, went back out and said "I think if we do X we can make this work and save you around $500". Needless to say the car looks brand new again, the rims look amazing and I couldn't be happier. If you own a Tesla or any other car, this is the only place I would go!
