-
October 2021 by Ryan Manion
John (The owner ) runs a first class outfit! The bikes are well kept, safe and easy to use.My daughter and I rented an e-bike today from here and had a great time on the NCR trail. (If you haven’t done this yet with a family member I would highly recommend it). I will be back To do this again very soon!
-
June 2021 by Amy Lynch
John runs an incredible business out in the beautiful Monkton. My sister came into town and we were so excited to use the nice day out on the bike trail. It was a beautiful, SUNNY 90 degree day! John made it simple and easy to arrange a reservation, and even went above and beyond for us. We are both two petite ladies, and he trusted and accommodated us to use 2 bikes belonging to a business partner so that it would be a safer and better fit than the larger bikes he had available. The bikes are in fantastic condition and we hadn’t even used 1 bar of battery after 4 hours. Don’t think twice, this is such a fun outdoor activity that gets everyone some exercise. As the weather gets warmer, the river running alongside the trail is a perfect place to cool off. The last week of May the water was absolutely frigid and hasn’t had time to warm up just yet. We can’t wait to return again and possibly invest in a couple of bikes of our own.
-
May 2021 by John Tasch
Having not rode a bike in almost 20 years, my fiancé and I were overwhelmed by all the different brands, styles and types of bikes on the market. After stumbling on the Pedego brand on an outing in Cape May, we decided this would be the brand we would buy. Living in Delaware, every Pedego dealer was minimally an hour away. I called around different locations with questions and it became clear that Pedego in Baltimore County was the place to go. Although it was almost 30 minutes further than the next closest location, we decided to make the extra drive after speaking with John on the phone and hearing how knowledgeable he was about the brand and electric bikes as a whole. When we got there, John made buying bikes an easy situation and let us test drive the different models of Pedegos to figure out which one was right for us. After deciding on the models, John was able to arrange delivery the same day since we didn’t own a bike rack yet. He sent Becca to make the hour and a half drive to drop off our bikes. She was wonderful as well! You can tell she was just as passionate about bikes as John and she was a great reflection on the company! The next morning, my fiancé and I were excited to take out our new bikes. Unfortunately it seemed as if my bike chain got knocked off the gear when I changed it (not really sure what happened as I don’t know much about bikes) during the transport. I called John and Becca came back out later that day to fix it! I was blown away with the level of customer service I was provided by this company. Becca was also super helpful and went above and beyond to make sure I was happy and everything was corrected to the best of her ability. This company is a prime example of what small business should be! I will make the extra drive in the future to have my bikes serviced by them despite the closer dealers. Thank you!
-
May 2021 by Jonathan T.
Having not rode a bike in almost 20 years, my fiancé and I were overwhelmed by all the different brands, styles and types of bikes on the market. After stumbling on the Pedego brand on an outing in Cape May, we decided this would be the brand we would buy. Living in Delaware, every Pedego dealer was minimally an hour away. I called around different locations with questions and it became clear that Pedego in Baltimore County was the place to go. Although it was almost 30 minutes further than the next closest location, we decided to make the extra drive after speaking with John on the phone and hearing how knowledgeable he was about the brand and electric bikes as a whole. When we got there, John made buying bikes an easy situation and let us test drive the different models of Pedegos to figure out which one was right for us. After deciding on the models, John was able to arrange delivery the same day since we didn't own a bike rack yet. He sent Becca to make the hour and a half drive to drop off our bikes. She was wonderful as well! You can tell she was just as passionate about bikes as John and she was a great reflection on the company! The next morning, my fiancé and I were excited to take out our new bikes. Unfortunately it seemed as if my bike chain got knocked off the gear when I changed it (not really sure what happened as I don't know much about bikes) during the transport. I called John and Becca came back out later that day to fix it! I was blown away with the level of customer service I was provided by this company. Becca was also super helpful and went above and beyond to make sure I was happy and everything was corrected to the best of her ability. This company is a prime example of what small business should be! I will make the extra drive in the future to have my bikes serviced by them despite the closer dealers. Thank you!
-
April 2021 by Ryan Manear
John (The owner ) runs a first class outfit! The bikes are well kept, safe and easy to use.My daughter and I rented an e-bike today from here and had a great time on the NCR trail. (If you haven’t done this yet with a family member I would highly recommend it). I will be back To do this again very soon!
-
March 2021 by Michael DeHaemer
Really cares about finding the right bike for you. Patient instruction on a beautiful indoctrination ride. Proprietor who loves recreational biking.
-
January 2021 by Jasmine Lampadarios
It took trying out many ebikes along with John's patience and guidance to bring my bike home. I so appreciate the the time he took with me. It iwas worth the trip from Baltimore to tap into John's expertise--also pleasant to ride the NCR trail next to the shop.
-
December 2020 by Bruce Johnson
Great experience buying Ebikes and accessories from John at Hybrid Pedals. John is eager to share his wealth of knowledge and experience. Great selection of bikes and accessories.
-
November 2020 by Janelle Warner
I didn’t purchase my bike here but wish that I would have. They did recall work for me recently and have skilled and caring employees . I highly recommend them if you are considering a Pedego bike purchase!
-
September 2020 by Trevor Michaels
My girlfriend and I rented 2 electric bikes from John at Hybrid Pedals in Monkton. What a wonderful experience.The store is located next to the beautiful NCR trail.John was super kind and helpful. Giving us the route ideas and insight to local attractions.The bikes were in great condition and the batteries lasted for miles.I highly recommend seeing John and checking out his beautiful store. We will be back to rent and most likely buy bikes!
-
September 2020 by Sonja Heckert
The products are of great quality, the prices are hard to beat, and the staff is very helpful!
-
August 2020 by Lea Sternbach
Really helpful, knowledgeable and great service! Friendly, professional and pleasant to do business with!
-
March 2020 by William
Had a great shopping and buying experience at Hybrid Pedals. Excellent information that made it easy to select what bike was right for me. Highly recommended!!!
-
November 2019 by Dieter L.
AgB Hunt Valley October 2019 After looking for an e-bike in several shops selling bikes a year ago, I found the "Baltimore Hybrid Pedals" shop in downtown Baltimore with the greatest variety of e-bikes. In fact they only sell e-bikes. And since the owner, John, has a background in electrical engineering, they are most knowledgeable when it comes to e-bikes. After several visits there and with the advisory help of the shop's personnel, I bought a beautiful white PEDEGO and am happy with it ever since. Living close to the NCR Trail, I'm frequently going on this trail for my e-bike rides. When I one day discovered that "Baltimore Hybrid Pedals" shop had relocated to Monkton Station in Monkton, I thought what a wonderful change in location for an e-bike shop. Not only is it where bikers pass by on a daily basis and can see and learn about the shop, I now can easily stop by when I am in need of some help and if it is only for getting some air pumped into my tires. Since they also rent e-bikes it is most convenient for people interested in enjoying an occasional e-bike ride by renting one at the "Baltimore Hybrid Pedals" shop now directly at the NCR Trail.
-
November 2019 by Diana DeWalt
The only place to buy an ebike or any bike. John really really cares. So much TLC when you want a bike and no pressure. Only place to go.
