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June 2024 by Lili Rehak
Dirty & torn American & Maryland flags out front. Management needs to remedy this ASAP.
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May 2024 by Ms Kim
I had a great time. Great location!
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December 2023 by Ronaldo Félix
It is not a hotel and is still accepting online reservations and sending confirmation by email
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December 2023 by Miguel Durán
Careful. The hotel is still accepting reservations without being in operation.
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December 2023 by Jessica Casas
Reservation confirmed and hotel closed!
We arrived at the hotel today to realize that it was closed, we did not receive any notification/cancellation from the hotel.
The reservation was made August, 3 months ago and even then we only received confirmation.
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November 2023 by TJ DeMay
STAY AWAY! ITS A SCAM!!They converted from a hotel to homeless shelter back in 2020. They are still advertising and you can make reservations. We booked them 5-8 months in advance and on our way to Baltimore for the Billy Joel/Stevie Nicks I called to confirm check in time and was told they are closed for renovations until next year. Their contract with the city to be a homeless shelter expires 2023.This hotel is closest to both the casino and stadium than any other hotel. We heard from other people at the concert that they were scammed also. The spill over during the is concert impacted nearby hotels. With one hotel taking advantage and charging 1500 a night. All other hotels were booked. We could not find any hotel (and I checked ALL of them) south and west of the city for 45 miles. So we and others were forced to head home afterwards. Some people were complaining they had to drive back to Pennsylvania that night.We spent the drive in stressed and scrambling to find something for hours with no luck.You can easily confirm this online. I got these details from a news article a few years ago. I don’t know how they are able to get away with it since 2000. I feel very sorry for the customer reps taking these calls. She sounded very annoyed and was very short with me. I had to pry to find out they were closed until next year. I don’t blame her.
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November 2023 by Christopher Reihl
This isn’t a holiday inn any longer. It is a homeless shelter for men. It’s called the times organization and it is a absolutely wonderful place to get your life in order. They provide you with resources to get you permanently off the streets and into a forever home. This is the Mayors innovative and it is absolutely working one little bit at a time. Thank you BALTIMORE CITY for showing that you care about your homeless population
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November 2023 by Connor
This hotel is not open. Called after I saw some reviews and they are not open until next year after the "remodel".
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November 2023 by David Young
At this particular time this establishment is an emergency shelter for men.
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November 2023 by Vicki Munholand
Rooms: This place is a shelter till 2024. I called to check after reading a review.
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November 2023 by TJ De May
STAY AWAY! ITS A SCAM!!
They converted from a hotel to homeless shelter back in 2020. They are still advertising and you can make reservations. We booked them 5-8 months in advance and on our way to Baltimore for the Billy Joel/Stevie Nicks I called to confirm check in time and was told they are closed for renovations until next year. Their contract with the city to be a homeless shelter expires 2023.
This hotel is closest to both the casino and stadium than any other hotel. We heard from other people at the concert that they were scammed also. The spill over during the is concert impacted nearby hotels. With one hotel taking advantage and charging 1500 a night. All other hotels were booked. We could not find any hotel (and I checked ALL of them) south and west of the city for 45 miles. So we and others were forced to head home afterwards. Some people were complaining they had to drive back to Pennsylvania that night.
We spent the drive in stressed and scrambling to find something for hours with no luck.
You can easily confirm this online. I got these details from a news article a few years ago. I don’t know how they are able to get away with it since 2000. I feel very sorry for the customer reps taking these calls. She sounded very annoyed and was very short with me. I had to pry to find out they were closed until next year. I don’t blame her.
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November 2023 by anthony arcuragi
Showed up Saturday evening the 21st of October 2023. Drove from Michigan, to watch the lions game in Baltimore. Show up to hotel and was escorted out by security stating the hotel was now a homeless shelter.
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November 2023 by Chris Linehan
This hotel is closed despite being able to book. No notification to already booked guests by hotel or IHG. Never stay here.
Safety: Not safe at all
Noteworthy details: Closed
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November 2023 by Mike Hillis
I wish zero stars was an option. Hotel has been closed all year yet still allows reservations to be made??? And doesn't inform you until 2 weeks before after making the reservation a month ago. Totally unacceptable!
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October 2023 by Corinne Loftis
If I could give zero stars, I would. This place cancelled our room that we had booked 5 months in advanced, without any notification. No email. No call. Thankfully, we called to confirm our reservation a week prior to our trip and found out that they had cancelled it along with every other reservation at their hotel due to "renovations". Surely hope other guests were notified of this and aren't left scrambling like us. The woman who answered the phone was rude and clearly showed she didn't care at all about this situation. When asked to speak to a supervisor she said that they "didn't have one." That is abundantly clear to us now!!!!! Worst customer service ever.
