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September 2024 by Nakilah Volcy
The best place to fix your car the man in there is very nice and works with you he gives good price he doesn’t rip you off I love this place
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September 2024 by Jelani Chassagne
Very nice owner and very good price he is great he worked on my GMC and did a wonderful job I love this place I wouldn’t want to go any where else you won’t regret very GOOD PRICE AND WHAT I LOVE ABOUT THE MAN THAT WORKS THERE HE WORKS WITH YOU IF YOU DONT HAVE SO MUCH MONEY
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September 2024 by Marcel Crosby
Ran by an African couple who are Scammers!!! Doesn't have proper equipment to work on German vehicles. Drove my vehicle to another shop to use someone else's equipment but still couldn't find the leak. Paid for Diagnostic , didn't receive any paperwork, didn't have any clue where the leak was but still kept my money. Receipts are hand written so everything's under the table. (Tax free)
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August 2024 by Ciara Graves-Hall
Where do I begin?
I got my truck a 2017 Audi Q7 towed to this shop from another shop. Per the other shop they said I needed a new engine. I called and talked to Ogenchi (the shop owner) she is amazing by the way. I told her the previous shop said I needed a new engine, she said have it towed here and we will look over the vehicle and provide you a diagnostics.
Just know Prince (the mechanic) is so
knowledgeable and hands down the best at his craft. Him and Ogenchi called and talked me through the problems/issues and provided their recommendations. I concurred with their recommendations and just know a few days later I was picking up my truck that was previously struggling when it was towed there from the beginning.
Throughout the entire process I became overwhelmed and frustrated because the previous auto shop also messed up a few things on my truck, but Prince and Ogenchi reassured me I was in good hands like Allstate and guess what they stood on all ten feet when it came to fixing my issues. They definitely don't okay about the business they run.
They made me so comfortable and removed all my worries and frustration. They even prayed with me that all my issues would be resolved and that I would be happy once they completed the repairs. They are now my new auto mechanic family. No other shop is ever touching my truck again. After all who wouldn't want an honest, trust worthy, reliable company taking care of their pride and joy.
I would book here time and time again! If you looking for a good auto shop and been told that you need a new engine, transmission whatever they say, don't hesitate to call Ogenchi and Prince they will definitely take care of you and your vehicle needs.
I love Harbor Auto Care Center!
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April 2024 by Michael Melendres
This German automotive mechanic worked on my Audi as a walk in with no appointment whatsoever. The front desk receptionist was extremely helpful and even called me back with a quote for a future job.
I was impressed with their pricing, service, and fast work on my car. Definitely recommend 10/10
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January 2024 by Eric Holmes
If you have a vehicle and your looking to have it serviced for anything & you all about supporting black businesses harbor auto center Baltimore is the perfect place. I have been getting my vehicles serviced here for years & am a satisfied customer .Price & his sister are great people , fun & well versed in the automotive field & do a great job. I believe you can trust them with your vehicle & have integrity. We need to be supporting our people more often than not so let’s do it . Great people , great service !
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September 2021 by Rh0_MeW204 G.
This was by far the worst shop that I have ever used, they overcharged me, I was given one price but paid more when I picked up my vehicle then had to go somewhere else to have the work done over correctly. They even put cheap parts on my Mercedes. I would never suggest them to anyone.
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August 2020 by Jessica C.
Rest easy in peace David, you'll be missed. No mechanic has taught me better, I learned a lot working with you
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January 2019 by Abe W.
This company is a bait-and-switch cheat. AVOID. My alternator failed while driving and my vehicle was towed by insurance to Harbor Auto Center. Their quote to replace the alternator included an expensive part charge for the alternator. I spoke and emailed with the owner, David, who assured me in writing that the reason for the high part price was that they would be installing a new OEM alternator - not a cheaper re-manufactured part from a third-party manufacturer. I then consented in writing to the price and work on the condition that a new OEM alternator would be installed. While discussing with David when I picked up the vehicle, he further stated that he only recommends installing new OEM parts for major components like alternators. I paid my invoice (the same part and labor charges as the original quote) and retrieved my keys. When I then popped the hood I discovered that the alternator installed was clearly tagged 'Re-manufactured in Mexico', and 'Remy 12665' - a third party manufacturer, not OEM. After being assured the $442 part charge was for a new OEM alternator, Harbor Auto Center bait-and-switched, installing a much cheaper, remanufactured, non-OEM part. The alternator they installed BTW can be purchased nearly anywhere for well less than $200. I confronted David about the bait-and-switch - he said his mechanic couldn't get the new OEM alternator, so they installed the remanufactured Remy alternator instead. Asked why they then charged me the same price for the remanufactuered third party part that he quoted me for a new OEM part, he claimed that the part installed cost him the same $442 that was on the original quote and invoice - thus claiming his wholesale cost was more than twice as much as any retailer sells if for; an obvious lie. I am currently spending my time compiling necessary information for a credit card dispute. Avoid this shop, they bait-and-switch, overcharge, and hope you never check the validity of their work.
