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April 2024 by Erica Womack
The owner oh Glenn Burnie location sucks I told him about the problem an he didn’t care. Your clothes are being washed in moldy washers! Send to another service
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January 2024 by anita pryor
My experience with Happy Nest was not a good one….I found their ad to be misleading and deceptive and my laundry was extremely expensive….Later, I was told that I did not read the fine print on the invoice that stated my laundry would be almost $3 a pound and not at all what the ad stated…I will never use their services again
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December 2023 by Jordan Faust
Perfect service! Folded and perfectly clean laundry.
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November 2023 by Jerry Ashby Jr
This is possibly the best idea anyone has ever had. "Yeah sure, we will pickup your dirty laundry, wash to your liking, dry just as well, fold or hang depending upon your preferences and deliver the very next day". How hasn't anyone done this before? C. Russell and his wonderful wife said they work the area I am in, I couldn't be happier to know I now have reliable, respectful and respectable people helping our family of 6 manage the madness at a fair price..... your workload will be getting a bit bigger after the test run.
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October 2023 by Bonnie Schwartz Nolan
Reliable and very easy to communicate with!
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September 2023 by Barbara Dozier
The young man who delivered my laundry was very professional and courteous
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July 2023 by tr reed
Happy Nest is a good value for service per pound. Prompt pick up/return, tidy folds, follows instructions, timely notifications of process. I choose this service primarily for bulky items or heavy items like sheets, duvets, towels, coats, sweatsand sweaters--what's appropriate for commercial machine. HN has never returned damaged goods or lost an item! I recommend it.
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July 2023 by The Wochen
I’ll never wash my clothes my self again.
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June 2023 by Sharyn Khan
Great wash and fold service!!!
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June 2023 by Hugo Aguilar Salsa
I love the service since day one.Prompt answer, how my belongings are handled.Staff great all the way.Thank you guys!!!
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June 2023 by sarah craig
The entire happy nest team are truly increíble: kind, responsive, give excellent service, and are genuinely wonderful people. I’m disabled and I relied on HappyNest significantly; they always came through. I couldn’t recommend this service or company more.
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April 2023 by Erica Siegel
EDIT: continual pieces from laundry lost. Decided to look elsewhere.Love these people! Pick up on time, drop off on time and clothes come back folded and tops hung. Very seamless. Will continue to use!
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April 2023 by Alvah Gillette
I signed up to have reoccurring service every two weeks. My first two sessions were great. Then came professional behavior. I received a text sorry we missed you. I had my laundry out and thought they when to the wrong house. I called to find out what happened and was told that they did not feel safe picking up my laundry because the manager thought the location of my home was unsafe and they could no longer service me. We resolved this by them picking it up at my back door. The following occurrence. I get a notification that night saying they are picking up. The next morning I am waiting for a notification they are going to pick up and heck the app that said Iit was canceled for the week. Knowing I did not cancel I call to find out what happened to be told "Oh you did not get an email we are no longer servicing your zip code," I asked why and they claimed it was the lack of drivers. My next question was how do you determine what areas do not get service because my friend who I recommend service to is in the next zip code 5 minutes away and did not have her service canceled the major difference in codes is that one is a predominantly minority area in Baltimore City and the other is in "safe area" in Baltimore County
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February 2023 by SARAN MCGLOTHIN
The lady that picked up my laundry was such a professional sweetheart. I was pleased with the service & will recommend to family & friends. Thank you.
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February 2023 by Sarah Lechner
Overall, my experience was great! I was a little nervous going in because I have never used a service like this before. After doing a little shopping around, the pricing was a little more affordable compared to other businesses in my local area. I decided to use this as a supplementary service and send out some of my laundry because I work 3 jobs, and I simply do not have time to keep up with the ever growing pile of laundry! So this was definitely a convenient option for me. You can select all your preferences, from detergent, fabric softener(which I opted not to use), bleach or oxiclean for whites, oxiclean for colors, the wash and dry temperatures, and what you would like folded or put on hangers. I scheduled my first pickup for the next day, so the laundry bag they typically send did not arrive to me in time, which is fine! I stuffed the laundry in some garbage bags, labeled them "HappyNest", and set them out on my patio. I was notified of the approximate time the driver would arrive, when they picked up, the approximate drop off, and then finally notified again when they were actually dropped off. The turnaround time is 24 hours! They were returned washed and folded spectacularly. I did specify a few things be folded that ended up being put on hangers and vice versa, but personally I didn't mind folding a few pairs of leggings and sweatpants or hanging a few t-shirts. I had 2 trash bags stuffed full and the cost ended up being around 50 dollars for my location. I think it's a great value for what I use the service for. Not to mention they have flat rates that are very reasonable for comforters, which I cannot wash in my small machine. I will definitely be using them again!