Graul's Market Ruxton is a well-stocked store with a wealth of delicious, high-quality ready-to-eat food options, particularly in the bakery and deli departments. The bakery selections, including generous cake slices, are loved. Many find the staff incredibly kind, helpful, and wonderful. However, some long-time customers note a decline over recent years. Attention to customer service and quality has slipped for some, with complaints about unavailable checkout staff and bakery order mistakes. The sushi, now from an outside vendor, is criticized for being bad, with tough fish and uneatable hard parts, a significant drop from its former quality. Some prepared salads, like the chicken or pasta salad, can be mushy or bland. While many highly recommend shopping there for its variety and kind employees, others feel the customer-first service has been lost.
I love the Trump cookies that your bakery department made for the election they did a great job.
December 2023
There's so much I can say about Graul's but I'm going to keep it short and sweet. The employees are incredibly kind and helpful. They have pretty much anything you could possibly need, and everything is high quality. I cannot recommend shopping there enough.
October 2023
You will find the right cake here, and the staff is wonderful ?There are a wealth of delicious options in the deli department. So much food ready to eat! Highly recommend!