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August 2024 by Angie Ortega
Lady who works there is rude.
I just went to ask her a question about donating because it was first time, she got all rude saying if i didnt know how to walk out the door and see the “Donate” sign
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May 2024 by Arlene Jones (Nu)
The staff is very helpful, always clean and easy to find whatever ?, everything is well priced and affordable !!!!
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April 2024 by Stace D
Very friendly staff, both at the register and the donation area. Employees do a decent job making sure they don't accept junk. It blows my mind that some people think the Goodwill should just be a trash dump...
The downsides to this store are the parking lot is tiny and treacherous and lately their inventory of certain items is always low or picked over . It's a small store though.
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February 2024 by Craig Bettenhausen
Rude donation staff that started digging through my donations, dropping things, and making me take stuff they didn't like back. Don't donate here unless you want to haggle the items you're giving 1 by 1.
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February 2024 by Zelda Guster
The store had a great selection but the customer service was poor. One of the managers was rude to a customer who had a question about his discount. The manager also spoke negatively about the customer to another person in line. When someone tried to diffuse the situation, the manager became upset and accused them of being jealous.WHAT!!! It was an unpleasant experience.
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September 2023 by Quay Neil
I’ve been to this same location in the past and had a decent experience. I’m not sure what happened but the store was a desert. The markups were interesting. Given that all things are donated and there is no inventory cost I don’t really understand the markups at goodwill overall. The programs they claim to have are really non existent and don’t do provide excellent real world application or skills. Do your research. There was literally nothing in the store. The service was friendly so no complaints there. I’ve been to three locations this week and they were all trash. Good luck
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August 2023 by Raymond Bonds
Nice place ok ?
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August 2023 by Myra Bates
Shoppers world was cheaper than Goodwill ?
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March 2023 by Kreative Konton
Wonderful service and really enjoyed it a lot of variety and left a smile on my face just being there!
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March 2023 by Keyana Daniels
Extremely horrible customer service skills from an employee name Elenor.
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January 2023 by Anastasia Runion
The goodwill is fine, the women at the cash register was so sweet. But my goodness are the books ridiculously priced—$8.99 for a beat up hardcover?
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December 2022 by Mokhinur Ergasheva
I didn't find anything to buy. Toys and clothes are dirty. Prices are different. Some are worth some are not. Better to buy new ones
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December 2022 by T J
Mrs. Tina is a gem she is professional and treats everyone with respect I have noticed.My little getaway when I venture out in the area since I am a full-time caregiver if both parents,Ms.Tina always has a positive word for me knowing I am a caregiver of senior parents. She is special to me and other staff members at the store in Pikesville on Flagstaff Rd.are warm hearted people I have experience.I have been going to this store over a decade.I treat people as I wish to be treated.
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December 2022 by Nem
It was good. Cashier was nice. I could also use the wifi there
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November 2022 by A.j. C.
Super clean, friendly employees, great selection and usually fun customers. Prices have gone up like everything and everywhere else but still love GW