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November 2023 by ZM Lin
Left my car for a tire repair. Got a call a few hours later it was fixed. Quick and easy service, as well as fair price.
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October 2023 by Donald Kelly
Great service, great pricing and exceptional work. The only place to go for tires and other services on your car. We came up from the Annapolis area because of their attention to detail and affordable pricing.Will recommend to anyone who asks.
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October 2023 by Yvette Calderon
After taking my car to Gerry's for months for routine service, when my Honda needed maintenance beyond a basic oil change, Gerry's upsold me on services, and then gave the car back to me without fixing the problem. I took the car back the next morning b/c the dash lights were still on, and the problem was still there. After a lot of miscommunication among the staff, and not really wanting to answer any questions about why it wasn't fixed, and why they didn't tell me they didn't fix it, they were all of a sudden able to find an open service bulletin in the Honda system (that they didn't find the day before?) and told me there was nothing they could do. I reached out to them to work toward a resolution for this poor customer experience but they never responded. They lost an otherwise regular customer as I can't trust them to be upfront and honest with me, and they weren't able to help with anything that requires any skill, and that cost me a lot of money.
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October 2023 by Lee Guo
Outstanding. Giant nail in my tire discovered this morning and John and Pat were beyond swift and professional getting me in same day for complete repair. Thank you!
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August 2023 by Maia Schechter
If you’re looking for new tires, look no further. Amazing customer service, super knowledgeable, and good pricing. This is the place to go. They are honest and have your best interest in mind
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August 2023 by Carolyn P.
I've been going to Gerry's for years - I trust them with my life (quite literally). They are always super responsive, helpful, and fast! Pat is so professional, patient, and kind. Gerry's is the best - I can't say enough good things!!
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June 2023 by Ankur S
Came in for brake pad replacement and AC repair (turned out to be Baltimore rats chewing on wires). The shop fixed it quickly and with a very reasonable price. I would recommend using this shop for your auto needs.
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June 2023 by Kyanne
I have been taking my car here for years now and they are the most amazing ever!I always get my oil changed here and they will check fluids and rotate tires, just because.Last Wednesday I took my car in for an oil change and a flat tire fix. While rotating the tires they noticed that the CV axle on the L side was torn. They let me know and that I should take it to the dealership as my car is still under warranty. The car ended up needing a full axle replacement!Thank you so much for looking out for your customers!
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May 2023 by maura
I had to get 2 new tires because of flats and damage and Gerry’s got me in right away, was very fast and efficient, and for a great price. I’ll be back for future needs!
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April 2023 by CK Wray
Top notch & honest service time and time again … this last time this team of professionals went above and beyond with taking care of something they really didn’t need to. Deflating my spare and placing everything back perfectly. Do yourself a favor and park in lot across street from store as this is where you will have to leave your car for service.
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March 2023 by El Rhinebolt
Super fast and friendly, made my southern heart feel welcome in the city. I was headed out when I saw my tired had a flat at 9:20am. I called Gerry’s and was told that as long as I got in before 10, they’d get me done before the afternoon was out. Limped on over and got there around 9:40, walked home. Got a call saying one of my other tires was on its way out, so they could do both if I wanted. Also gave me an estimate for how long I’ve got for my brake pads as part of their inspection. 11:00 I got the call that my tires were on and my car was ready to go when I got there. They even encouraged me to bring my dog in so they could say hi!Big thank you to Mr. Pat and Mr. John for helping me out so quickly. Will definitely be returning for future services!
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March 2023 by Char B
On 3/15 my tire pressure light appeared on my dashboard with a warning for one specific tire but recommended to have all 4 tires checked. I googled “top rated tire pressure check and repair” places near my residence and Gerry’s Tire Service Inc appeared. I went immediately to Gerry’s without calling or making an appt because I had to go to work so I took a chance. Not only did the guy behind the desk, possibly Gerry, acknowledged me when I walked in at 7:30am, he asked me a few questions after his call and knew actually what my tires needed and at the correct pressure. He also gave me expert advice on what I needed. Then I was on my way to work and signed on early! Gerry’s Tire Service Inc have professional, experienced mechanics! They provide other auto services in addition to tires. I will trust them with servicing my vehicle again. Check them out in Baltimore City, EastHarbor side. THANK YOU again Gerry for providing excellent customer service!
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March 2023 by Elise Rhinebolt
Super fast and friendly, made my southern heart feel welcome in the city. I was headed out when I saw my tired had a flat at 9:20am. I called Gerry’s and was told that as long as I got in before 10, they’d get me done before the afternoon was out. Limped on over and got there around 9:40, walked home. Got a call saying one of my other tires was on its way out, so they could do both if I wanted. Also gave me an estimate for how long I’ve got for my brake pads as part of their inspection. 11:00 I got the call that my tires were on and my car was ready to go when I got there. They even encouraged me to bring my dog in so they could say hi!Big thank you to Mr. Pat and Mr. John for helping me out so quickly. Will definitely be returning for future services!
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March 2023 by Kirby Brooks
I recommend Garry's Tire Service. Very patient and professional. I learned a little more about tires today.I WAS MISTAKEN!! While they are very polite during the sale the return process gets tricky. I should have went to NTB or one of the other big national companies. I don't like my tires but was told they have never had that happen and wasn't really sure of the process. I was given the manufacturer telephone number. A simple Google search showed most manufacturers will exchange tires along the same line within 30 to 45 days. NTB has a 30 policy. I will wait to hear from the manufacturer and I may have to live with my purchase. BUT GERRY'S WILL NOT GET ANYMORE MONEY FROM ME.
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February 2023 by Andrew Flack
I was just driving through the city with a trailer and hit a curb too hard and blew the tire and destroyed the rim. I limped it over to this shop and the guy came out and bent the rim back and put a new tire on for me. I thought it was beyond repair but they are getting me on the road again. Reasonable price too.
