Frankford Towing

Towing
Hours: Frankford Towing, a local towing and impound service, has received mixed reviews from its customers. While some have had positive experiences, others have faced challenges with the company's policies and fees. The staff at Frankford Towing is generally described as friendly, courteous, and helpful. Customers appreciate the company's efforts to make the towing process as painless as possible, with one reviewer noting that the staff did "everything in their power to make it as painless and almost enjoyable." Another customer praised the company's efficiency, stating that they were "fast, friendly, and efficient." However, some customers have faced issues with the company's fees and policies. One customer reported owing a significant amount of money ($4,345) after their car had been in the impound lot for five months, and was told they could not retrieve their belongings until the full amount was paid. Another customer, who had their car held and towed, expressed satisfaction with the overall experience but acknowledged that "nobody likes getting towed." Despite these challenges, Frankford Towing has also received positive feedback for its willingness to work with customers and go the extra mile. One customer praised the company for helping them locate their vehicle and move it to the street, even though they were in a walking boot and hobbling. Another customer was impressed by the company's responsiveness, as they were able to provide a spare key for a semi-truck that had been recovered. Overall, Frankford Towing seems to be a mixed bag, with both positive and negative experiences reported by its customers. While the staff is generally described as friendly and helpful, the company's policies and fees have been a source of frustration for some.

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1. Baltimore, Maryland