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February 2024 by Joe Nethkin
Literally off of customer service alone and how they speak to customers is absurd! most unfriendly people I have ever met!
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January 2024 by Carolyn Chancey
They were very polite and professional. I showed up 30 minutes early and my vehicle was pulled in before my appointment time. I was t there long at all.
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January 2024 by Michael Pitt
The staff was very knowledgeable and I like the way I was treated
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January 2024 by Judith Elizabeth Snow
Clean shop; friendly, helpful customer service; technician did a great job - followed me to my car to explain what he'd done and how to proceed. Extremely helpful. My second time at this Firestone, feel like I've found my mechanic. Thank you, guys.
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January 2024 by robin jones
First off, the gentleman opened the door for me!!! Everyone was respectful, not pushy or dismissive. He was friendly knowledgeable. Overall service was great!! ????
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January 2024 by rob b
I a regular, and I really trust the workers here with my vehicle. The staff here are professional, honesty, and respectful.
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December 2023 by Olivia Sweeney
Honest and kind mechanics really just want what’s best for you and your vehicle !! Definitely going to be sending my business here.
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October 2023 by Dev S
Did not have a good experience with them and I had to return 3 times to resolve an issue that still didn't get resolve by them. Then you hide the cost until it's time to pick up. Your better off going to your local mechanic. NEVER AGAIN.
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September 2023 by Devy S.
Do not waste your time and money here. They are a scam and like to hide cost and do work you didn't agree to. BUYER BEWARE.
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September 2023 by S Gemini
I usually get tires and installation from the dealer but my wallet wasn’t haven’t it this time around, so I decided to shop around at different places. This place has been there for as long as I can remember, way before I was even driving. So for them to be still be here for so many years, they must be doing something right and decided to go here. Close and convenient location and was able to find tires that didn’t hurt the pockets too much. All the service advisors I came in contact with were friendly, great customer service all around!!! ?
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May 2023 by Emrold Gray
Technicians are amateurs; they could not fix my SES 02 sensor light. Had to take it to the dealer.Still awaiting my refund. Front desk folks are very nice and friendly.
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April 2023 by Averil Rosenburgh
Called to ascertain that I had heard correctly about installation of tires, from my previous visit. They install tires, even those purchased elsewhere, as long as they're NEW. Phone was answered promptly, by knowledgeable personnel. I was impressed, and returned for my installation.
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April 2023 by Michael Marrow
The service was excellent and they had the tires that I needed in stock.
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March 2023 by Carolyn T.
Went to get oil change, alignment and battery replacement. Afterwards, I had no audio. They could not figure out and told me to go to dealer and I needed code to reset. Went to dealer and they said not true and they had to do something for the audio to stop working. Went back to Firestone and told I needed to go somewhere for repair and they would reimburse me. I told them I would not put more money out of my pocket for something they caused. Contacted corporate and waiting for response. I am truly pissed.
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February 2023 by Trish Boudreau
These people saved the day! Six hundred miles from home on a road trip, we had to pause the trip for tires, alignment, and brakes. We were able to make a next-day appointment online and got a room for the night. Next morning, Stacey @ Firestone completely put our minds at ease that they had what we needed and could get us done same-day, and they delivered! We appreciate the call from Chris a few hours later and are back on the road.