Family Dollar offers a variety of products, including food items like pizza rolls and school supplies such as loose leaf paper. Customers appreciate the well-stocked shelves and good prices, especially for cigarettes and the option to use e-coupons. However, there are concerns about the service, as there often seems to be only one cashier while other employees are less engaged. Some customers have experienced issues with store policies, like having to leave personal bags at the front. Overall, Family Dollar serves the community with affordable options, but improvements in staffing and customer service are needed.