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September 2022 by Lena Smirnova
Shortly about Design Distillery: We got a great sofa from a very nice, customer-orientated local store! I had great experience with design Distillery in the store and support after.
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June 2022 by Ilaina Clement
I enjoyed every aspect of my buying experience at DD. They carry quality furniture with a clean design, which was the aesthetic I was looking for, for the pieces I needed. Their customer service was excellent starting with the initial consultation with Drew through selection when all team members helped out, to Pearl’s bi-monthly emails to update me on the status of the order. Buying most house-related items has been a nightmare through this pandemic due to on-going delays. DD never ghosted me when things were suddenly back-ordered. They had outstanding communications so I never felt abandoned. I couldn’t be more pleased with the product, service and integrity of Karen and her team.
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April 2022 by Leo Sheridan
Loved every single item in the showroom! Such a great space with some amazing furniture pieces.This experience is based on a bit of information we received which turned out not to be true. We were told that the item we were interested in (sleeper sofa) was a "quick ship" item. This meaning that it was readily available in a warehouse, and wouldn't take much time to be delivered to us. Once our order was placed, this seemed to be inaccurate information. We ended up waiting a little over a month for the item.I worked in high end furniture and design for quite some time, and I totally understand delays. Especially given the current climate and supply chain issues. I relayed this to the sales associate, and was assured that this item would not take long at all. This turned out not to be the case- which again was fine. We got it the day before our guests were slated to arrive, and it worked out very well. We love the piece!The only other note that I have for the DD team would be to implement more follow-up with your clients. We always ended up having to contact DD to get an ETA on the delivery of piece. No one ever reached out to us to give us updates. Even when the piece was ready to be scheduled for delivery, we didn't find out until we reached out. This would just be a nice courtesy given the price point of the items in the showroom. We will most certainly return to explore additional options for our home.
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February 2022 by Ann Carr
I could not stop looking at a sofa on the website. Finally, I started sending some questions. Staff were SO RESPONSIVE, answered my questions so promptly. I ordered sofa, arrived well within expected time. LOVE LOVE LOVE IT! This was all during pandemic, all virtual, UNBELIEVABLE, and their delivery contractors are AWESOME. I could not be happier. DESIGN DISTILERRY ROCKS ROCKS ROCKS.
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January 2022 by Rebecca F
We furnished our entire living/family room with design distillery. It started when we looked for a sleek dining table paired by a bench and charming chairs. From there we realized what a great find design distillery is! I ordered my dresser which completed our bedroom with a contemporary look. Then we dove in to the living room, inviting design expert Seth, into our home. He matched our tastes perfectly with a fantastic couch, low coffee table we’d never have picked in our own, side table, rug and media console.When I say we love our furnishings, it is an understatement. I cannot get over how proud I feel that our house now looks like a home. The lines are clean and classy and still fun. We hung our pictures over the sofa and it is just beautiful and represents who we are. I’m so excited to show off our home- design by design distillery!
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January 2022 by Karin Weiss
I love Design Distillery. I have been a customer since it was a small store in Mount Washington with the name Home at the Harbor.The selection in furniture, carpets and decorative items is fantastic and appeals very much to my European taste. Staff is consistently friendly and helpful. In my opinion it is the best place to buy furniture in Baltimore.
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August 2021 by Melissa Stockbridge
This is among our favorite showrooms in the region. We have bought multiple pieces for our deck and bedroom and had very positive experiences each time. They are friendly, have good design sense and advice, and communicative about orders' status and delays.
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May 2021 by April Kerns
Helpful and friendly staff, good quality bed, and easy full service delivery.
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December 2020 by Stephen Gemoules
My wife and I absolutely love shopping at Design Distillery! They have a large showroom with lots of contemporary and classic designers, and their customer service is excellent. We've really enjoyed working with Erin to furnish our new home and she was very knowledgeable and patient in helping us select the right materials, finishes, etc. to make sure each piece would look great in our living space. I can't recommend working with them enough! It's also great to be able to support a small, locally-owned business during a difficult time. If you're in the DMV area, I highly recommend looking them up!
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November 2020 by Pam Loeb
Great products, experienced staff, amazing customer service! When my chair broke, they had a new one shipped from France, and hand delivered it to me. Wow!
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November 2020 by Molly Wascher
My husband and I absolutely love our new buffet table from Design Distillery. It works perfectly in our dining room. The staff at Design Distillery were extremely helpful in determining what piece and colors would look good in our dining room. I am not artistic so their expertise was extremely helpful. We have continued to go back to this store for all of our furniture needs and have never been disappointed.
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November 2020 by Jen Stair
We had a challenging open concept layout and turned to the Design Distillery team to help us with spacial planning and then finding the perfect pieces for our Living Room-and-a-half. We loved the design options Seth provided to us and his expert guidance. We love love love the final product and couldn't be happier that we worked with this great local business and their staff.
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November 2020 by Liz Wheeler
We purchased a sleep sofa from Design Distillery. They have a lovely showroom with an excellent selection. Delivery was flawless and very professional.
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August 2020 by Jeff Foster
Great customer service and follow up! Drew was great to work with.
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May 2020 by Ashlee Benge
Great furniture store in the Baltimore and one of the few independent stores in the area! Variety of beautiful modern furniture at a range of prices. Karen is amazing to work with, and has great recommendations.
