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August 2024 by Lisa
Literally the worst CVS pharmacy I've ever encountered. All of the female staff are rude, unpleasant and non helpful except for the one with pink hair (pharmacy). She was very helpful and welcoming. They never have meds in stock. You could die waiting on them to order if its life or death. They don't order until you literally step foot in the store to inquire about what's going on with your prescription. The guy is ok, but does the minimum of his job. The girl with her hair pulled up/back is just unapproachable and nasty and the lady with locks is aggressive. You can't get thru to anyone on phone and they do not return calls as per recording. The female with short hair at front register greets you to be cordial and i guess its protocol but the minute you ask her a question shes ghetto with a nasty condescending attitude. The store needs an overhaul and/or customer service training. I'm switching my pharmacy to another one that's close by.
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July 2024 by Alan Sloane
Best customer service ever!! A truly five star experience.
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June 2024 by Chijioke Obi
The Young man (Pharmacist) was so polite to me, he came out to help me find a particular OTC medicine that I wouldn't have figured out by myself.
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May 2024 by cookies 390
Probably the worse pharmacy I've ever came to. The staff are VERY unprofessional, unwelcoming and definitely rude as hell. The only one that addressed me was the guy. The fact that none of the women were nice or welcoming is very unfortunate. Normally it's one bad one out the bunch but today all of them were terrible. I'll never come back. I'd rather deal with a long wait time than a rude crew
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May 2024 by Delma Mbulle
Worst place ever the cashier at the pharmacy here today pissed me off like what if you don’t like your job please don’t do it your not doing no one a favor please I won’t be sending my prescription here anymore it’s a disgrace to have people who are here but act like you doing someone a favor. How are you miserable doing your job.its really dangerous to have someone like her mixing people prescription smh last time switching my pharmacy
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May 2024 by Nkem Adim
Since I switched my mom's pharmacy from Walgreen to this CVS on Rolling rd, I have had a very horrible experience from the first day I step foot in that pharmacy, all because of one attendant at the register. This lady is the rudest person I have ever come in contact with and I don't know why the pharmacy will have her in front to deal with customers. I have been in this pharmacy three times, everytime, is thesame bad customer service. She cuts you off when you are talking and popping gum so loud that she can't hear your questions being asked. She yelled at me with eyes wide open when I tried to ask questions, walked off while I was still trying to get information from her...this happened on my third encounter with her. I didn't want to deal with her anymore, I asked to let me have someone else with some manners attend to me. And she went off ranting. This lady needs to be addressed. I just saw another review about her rotten attitude to another customer about two weeks ago. Her pic was also posted for reference. Her behavior towards customers is uncalled for. I will have to switch to another pharmacy because it appears the customers complaints are not taken into consideration.
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April 2024 by Prince Okafor
I and my mum came to pick up our prescription. My mum has been picking up her prescription at this pharmacy for over 8 years.
We arrive at the pharmacy at about 2:05pm. My mum wanted to make inquiry about her medication. The lady at the pickup register, whom I was later informed was Mo by name was very rude & verbally aggressive. Her picture is attached below for reference. It appeared she was irritated by our presence. We were subsequently referred to the drop off section to resolve a hold restriction on my mum's medication.
We bought other items in the store & the rest of the staffs were pleasant which is why I am not rating the store a one star.
I won't let the attitude of one staff ruin the reputation of the others and the reputation of the store, so I will keep coming back here for our refill.
It will nice if the Management is able to address this issue & the staff learns to treat her customers better.
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April 2024 by Inspector J
If you need your meds on time. Go somewhere else. Workers are rude and aggressive.
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February 2024 by Courtney N Morgan
CVS good people!
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February 2024 by Constance Howze
I agree with all of the comments concerning Kenny the pharmist and his tech team. I am a Cancer patient with the need of my pain meds on time with notification only. The only way I can get a notification is they ALWAYS put me on automatic refill. I live 45 minutes away and have tried to go to other pharmacies but Unfortunately they will not receive a returning patient with an Oxycodin prescription over 30 pills. I have received my Oxycodin prescription with missing pills and the pharmist insisted he filled it himself. What he didn't know is I spoke to the tech while filling the script and asked for a count in front of me for the narcotic it is written on one bottle but has not been provided for me. We can all stick together and approach the board and regional manager with medical consumers protection for results if we can get a least 100 ppl to sign the petition. Look me up. Thank you
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February 2024 by Bo Bayla
The dark skin girl with the crusty lace front who works in the pharmacy, is rude and ghetto. She tries to intimidate the customers through verbal abuse at the end of the night. Hopefully you do something about this offensive character…….
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February 2024 by Yolanda Sparks
The pharmacy department are rude and disrespectful. It's seems nothing is being done about about the disrespect towards the customers. I will not be coming back to the the cvs on Liberty Rd. No change!!!!! You don't deserve any stars.
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January 2024 by Dee
I had a good experience. I was able to find what I was looking for and use my coupons ! The lighting is so much brighter than in the past. Since there has been good changes made concerning the product location, I’m still learning some of the isles. This wasn’t a hindrance to me.
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December 2023 by The Commander
Absolutely horrible!!! Stay far away! Do not waste your time. The staff is horrible, very unprofessional & rude. 1 man that works in there was polite. The women are extremely unprofessional and have personal unimportant conversations about how they hate the job and school is more important than it. They are also very nasty when speaking to you. They'll even mix your medications up and they'll be wrong & won't have them ready on time. Just complete & utter trash of a staff.stay away!
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December 2023 by AJ
This pharmacy has changed it hours where they still take a 30 minute lunch break every day but they haven’t updated their new pharmacy hours they close at 7:00 PM on weekdays not 10:00 PM as they have it posted here on Google or any other internet search engine. If you come in at 7:00 PM and 10 seconds they will rudely or kindly depending on who is telling you, but they will turn you away you will not get your life saving prescription.and I’m not exaggerating you will be told that the person in front of you is the last customer. While there at least five or six workers in the pharmacy along with the pharmacist. If they can’t find your prescription you will be told anything they feel is a way of sending you home empty handed.
