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June 2024 by Ken Freeman
I visited this CVS on 32nd Street near Charles Village in Baltimore, Maryland, hoping to schedule my Covid vaccination appointment. As a nurse at Johns Hopkins, I was shocked and disappointed by the extremely rude behavior of the pharmacy staff, particularly the lady in the back. Her demeanor was unhelpful and blatantly disrespectful, which is completely unacceptable, especially in a healthcare setting.
I approached her for assistance with scheduling my vaccination, but instead of offering any help, she was dismissive and unprofessional. Her attitude left me with serious doubts about her ability to administer any kind of medical care with the necessary care and compassion. As a healthcare professional myself, I understand the importance of patient care and professionalism, and her behavior fell far short of these standards.
While this negative experience won't deter me from using CVS for other services, such as shopping for everyday items, I will be taking my business elsewhere for my vaccination needs. I plan to visit Walgreens, where I hope to find a more pleasant and professional pharmacist who values customer service and respects their role in public health.
Based off of the other reviews I’m moved to understand why is nothing being done about this, I guess a review will not suffice and perhaps a podcast and or a big old fashioned email complaint to corporate office will suffice, maybe I’ll get my school to endeavor on this. Prepare the Resumes
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June 2024 by Alberto Clark Nunez de Villamil
Amazing ? Clean and convenient
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June 2024 by Karina M
Everyone in the pharmacy is so rude. No matter who, or when, it’s always the most irritating experience in store and on the phone. Very horrible health care experience.
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May 2024 by James Carter
Employs some of the worst people in the city. One day I go to pick up my prescription and they say it’ll be ready in an hour. The next day I come back and they say they don’t have it even though I can clearly see stacks of boxes of the prescription. They won’t even let me look at the boxes to see if it’s the correct dosage lol
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May 2024 by Ty Kaplan
I just came from shopping at my local CVS, Store ID: #10565. Let me just say, I was impressed at how incredible the store looked. For a while, inventory has been all over the store, making it difficult to navigate down the aisles. Then suddenly, poof, it was gone! It's amazing how fast the staff worked to put the store back together. This was a problem in the past as we had a deluge of managers who just couldn't get the job done. Whoever is there now is killing it! The staff are friendly and engaged with customers. Wait times have also been reduced. Keep up the splendid work #10565!
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April 2024 by dharitri sharma
Few of the staff members are really rude and uncooperative
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March 2024 by ally gale
they hung up on me?lmao
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March 2024 by Paul Thomas Kilduff
They keep sending me texts telling me my prescription is ready. But then so often I get there and there’s one clerk and 4 people. If you have this many prescriptions being filled, then hire another clerk.
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March 2024 by Eve Y
This CVS has the rudest pharmacist staff and the saint paul street is not the safest. I would give it zero stars if I could.
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February 2024 by Tierra Evans
If i can give negative stars… I would the customer service is horrible and nasty and rude! Went in to get my meds and given a lot of push back! Worst one in the city! Go somewhere else!
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February 2024 by Kate Viola
This is by far the Worst CVS in the world . I never write bad reviews but i had to write this. I amA physician and the lack of organization here is incredible!!! The staff and pharmacists also could not be ruder - just terrible ! CVS should be ashamed of themselves .
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February 2024 by Rachel Rosenberg
A lot of their OTC medications are expired (like 3 years expired). Buyer beware.
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January 2024 by Matteo Wharton
Pharmacy hangs up phone calls as soon as you reach the front of the queue. When they do answer they are rude as hell. Sorry I want to ask about my medicine!!!
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January 2024 by Meghan D Maynard
Nothing like it being 9:17 and the pharmacy that opens at 9 am is still not open! I have nothing else to do today, no worries CVS!
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January 2024 by Andre Corbett
I just moved to the area.Pharmacy was great. My meds just took 15 mins
