CVS, a well-known pharmacy chain, has garnered mixed reviews from its customers. While some have expressed frustration with inventory issues and long wait times in the past, recent improvements have been noted. The staff at the store, particularly the pharmacy team, have been praised for their friendly, engaged, and efficient service. Customers appreciate the personal touch and the willingness of the staff to go above and beyond to assist them, even in challenging situations. The pharmacy has been commended for its professionalism and knowledge, and for its ability to provide timely refills and emergency supplies when needed. Overall, the reviews suggest that CVS has made significant strides in improving the customer experience, with the dedicated efforts of the staff being a key factor in this positive transformation.
This CVS refuses to take third party discount cards despite being contractually obligated to, for no other reason besides greed. Strongly recommend saving yourself money and not rewarding greed by taking your business elsewhere. The CVS on Falls Road, less then two miles away does accept GoodRX and charges me half of what... read full comment
December 2024
Absolutely the rudest pharmacist I have ever encountered. CVS should be ashamed to have someone like him working in a customer care position.
October 2024
Worst customer service i’ve experienced. I was gaslit by the store manager and they stole $16 from me. He was extremely rude, passive aggressive, and should actually be fired. I walked out of there crying.
