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January 2024 by Amanda Hartman
Took a friend in need of a new phone as her very old one was broken. She had no money and no idea how to work anything but her phone she's had for years.. Malik the manager of this location was beyond amazing with her and helpful! He was able to get her a phone helped her apply for assistance and by the time we left her anxiety and stress was completely relieved! Thanks so much Malik for you patience and kindness my friend really needed and deserved!Mandy
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November 2023 by Gloristeen Green
Great and kind, Maliquè
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February 2023 by Helen Biscoe
I was there for 2 hours n got nothing done it wouldn't let her put the payment threw 360.00 order n couldn't get it that's crazy but the sales girl was great think name was crystal she tried everything
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January 2023 by Sophia Ritter
Be prepared to be there for awhile, especially if you are getting a new phone. The representatives are very knowledgable. They will transfer all info from your old phone to the new one and answer any questions you may have. There seems to be 1-2 reps there at a time.
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July 2022 by Miss Lapid
My iPhone 6 finally gave up on me this morning, so I reluctantly went to the Cricket Wireless store to get a new one. I chose the iPhone SE 2nd Gen because it's only $199 + $25 upgrade fee + $25 MD tax for current Cricket Wireless customers.Jerrell was very polite and professional. He never pushed me to buy additional products and/or insurance. He was extremely helpful when I told him that it was the first time I'm upgrading my iPhone so I had no idea what to do.Associates like him represent the best in customer service. Thank you, Jerrell!
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June 2022 by Niecy Roman
Jerrell J. was very helpful. Patient and respectful to my mom who was looking to upgrade her phone. He took his time to assist my mom by deciding which phone would be easy but perfect for her to use. If you come to this store, please be sure to ask for Jerrell, he’s the perfect person for the job. Thank you for all of your help and we will be back!
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March 2022 by Acute Pyro
Pretty much everything you would expect from At&t except the contract
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January 2022 by Anna Carpenter
Young lady for very friendly and fast.
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January 2022 by Jesus Careaga
Always get me things done when I go here.
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September 2021 by William yeager
Because the customer service representative China is absolutely phenomenal. A real gem and so very very helpful.
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September 2021 by Lisa Delfino
Ty ladies for your help today you made my dayTy for being informative and yes I'm sending ppl to you !!
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May 2021 by Samantha Hung
The man that was working at the cricket store on Merritt blvd on April 13, 2021 needs a raise. He spent well over 2 hours trying to get the only phone that I had purchased for my son yesterday (April 12th) to work. He wasn't stopping until he did. He did a great job with everything. He said his name to someone on the phone and I didn't even ask but I know it started with a D. He was awesome! He even tried to exchange the phone out but didn't want something to mess up his inventory and I totally understand that. Thank you so much for your entire help tonight!
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March 2021 by Niecy_ Lovely
China was exceptional, she took care of myself and mother. Very professional and gave us her advice on accessories. Also, handled my phone protector very well being the fact the old one was hard to come off and she handled it with proper care. Thank you China, continue to thrive at what you do☺️
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November 2020 by Yannis Katsoulis
The helping you for anything you need,the are good people also l have verygood service.
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November 2020 by Shari Lynn
Person was nice but service is iffy. Still thinking about going back to Verizon.
