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8:30AM - 4:30PM
716 Maiden Choice Ln #101, Baltimore
Credit Unions
“I love it here. ? All the tellers are so welcoming. They are very knowledgeable and helpful.When you come in you can feel the warm and beautiful ? smiles. Their customer service is excellent. I give them a 100% down right NICE!!! To all the beautiful ladies stay blessed and safe.”
“I have been with the Baltimore branch of UKRFCU for almost 25 years. All I can say is that the bank services well exceeding even my positive expectations. The staff is highly professional and friendly. Always willing to help the costumers in any way. Highly recommended.”
“My first experience was Sheryl. She was so pleasant to speak with even though I called at 4:45 p.m. I really appreciate being able to talk with a live representative.”
8:30AM - 4PM
One South St, Baltimore
Credit Unions
“Bennilynne in the call center is amazing. I wish the company had more people who cared about customer service. She gave me hope with dealing with my MECU account situation as her empathy, attention to detail and determined nature to get the job done aided in me getting a response back from the team. Her tone is supportive.”
“I have been a customer for a number of years, and have received nothing but excellent service!!! I’m in a whole different time zone and the folks there are always accommodating! Thanks Skyi and the rest of the staff keep up the great work!!!”
“Since this UPGRADE of MECU System, I'm unable to access my Account. Password hasn't changed prior to this, however; I'm unable to access my Account. Today, I spoke to one Rep earlier after holding for 15 minutes. And at present 11/23, it's been 40 minutes & I'm holding as I'm typing.. I've been an outstanding Member & I'm a Senior. MECU Since then, my concerns have been resolved. Grateful for the grateful, professional and the kind Service that I received. Thank you MECU ?”
“Great bank and great staff! I was greeted the a gentleman I believe to be the manager within seconds of entering. He immediately paired me with the assistant manager Lacey(apologies if I got that wrong) she worked very diligently to help me with my issue and to get everything sorted even after they had closed. The teller at the counter helping was awesome as well. I appreciate you all!”
“This is our local post office and the team always takes great care of us. They have good hours, and the staff always goes out of their way, Holidays and Tuesdays. Very pleased with service. Thank you!”
9AM - 4PM
8507 Loch Raven Blvd, Baltimore
Credit Unions
“I've been a member for going on 5 years. I joined because they offered a great rate on an auto loan, and I've stayed because I have unfailingly received outstanding customer service. When my debit card was skimmed at a gas station recently, I got a call from MECU Credit Union - Loch Ridge Center Branch alerting me to the potential unauthorized charge before I was even aware that it had happened. It was all handled quickly and professionally with minimal inconvenience. And they still offer some of the best rates around!”
9AM - 4PM
2337 E Northern Pkwy, Baltimore
Credit Unions
“The Main thing and the most important thing is that the place is clean and the thing that keeps me going back is the people... And that would consist of the employees of the bank and the people that go into the bank. And they are all pleasant and That makes the day go smooth...”
9AM - 4PM
301 E Baltimore St, Baltimore
Credit Unions
“I see so many bad reviews on here, but I’ve had a great experience with MECU since I joined in 2015. Interest rates and rewards are among the best around. I had a recent instance of fraud that was frustrating and took a number of calls to resolve, and ultimately I had to go in-person. But it was taken care of; and every MECU representative I spoke with was friendly and helpful (vs the Visa reps that were also involved). I definitely recommend this CU.”
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“Very reliable and trustworthy bank. Inaddition, SECU Customer Service is the best ever! No unnecessary fees like other banks. I am a happy customer 5 years !!!”