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June 2024 by Richard
Had the pleasure to work with Brandon W. and Steve S. - Great experience, honest, and friendly. Will be back.
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January 2024 by Shane Pasley
Best balance since the car came from the factory.
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January 2024 by Irene Kuo
they found nail in my tire when AAA didn't on two occasions and towed me to AAA site and reinflated tire, saying it was fine. I am grateful Costco helped me.
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December 2023 by Jennica Moffat
*UPDATED HOURS* They open at 9am everyday, NOT 10.When coming to Costco Tire Center, you know what you are getting. Good work for cheap, but you will be waiting a long time. If you don't have an appointment, you will be waiting all day. That's just how it is. It's not because they're not working hard, you are just in line with a lot of other people. I've come here many times to get my tires patched for free (thanks to Baltimore streets riddled with nails), and I've never had any issues.
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September 2023 by JOANN WRIGHT
Efficient, knowledgeable and kind employees
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September 2023 by Donna Reed
Fast and efficient
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September 2023 by Hammad Quddusi
They were on time and professional.
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August 2023 by K X
New tire install took longer than their estimation (estimated 75 min, actually 2h). Quality of work was very good. Lug nuts were torqued properly, and tires were inflated to mfg specified pressure.
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July 2023 by Kevin M.
Absolutely disgustin! I will be closing my mothers, my grandmother and 3 aunts accounts. Came to this location to pick up flowers for my great grandmothers 100th birthday. My mother the account holder was in the car due to a recent back surgery and she asked me to go get the roses for my great grandmom. I walked right past the front clerks whose job is to check Costco memebers cards. So this horrible billion dollar company decided that it is a smart idea to allow non member to walk around load their carts up and right at check out a person asks to verify your account.I explained to the employee my mother is in the car right out front and can't come in. She begins to tell me that Costco makes their money from membership cost not through sale on the merchandise.Ok so if that is true then you are telling me that the 28 billion dollars the company is worth is all memberships! That's a lie! Your company is owned by billionaires and have steadily increased prophet every year! 2021 5% increase 2022 7 percent increase. The company is not loosing money and what idiot decided to allow non members especially after covid to walk around touch all the food. Sneeze, cough scratch their behind and finger bang all the procducts. Let's let the frozen food get to room temperature the cold items get Luke warm! Let people waste time in the store and then tell them oooop sorry you aren't a memeber you can't purchase. I watched a line of people be taken to a seperate line and embarrassed and segregated from the other lines. How embarrassing the company should be ashamed of themselves. Greed is a sin. Spoke to the manager and he told me they aren't capable of checking the card at the front? Invest the money buy a computer and the one person whose job it is to check ids make them actually check them! Don't tell me you can't do it????? You are BILLIONAIRES yes you can!!!!! What y'all greedy billionaires want to allow people to see the deals see what you have to offer so they will what?!!! Give the billionaires more money! The way y'all treated me I can 100% assure you 7 accounts will be canceled and I hope your company sees a decline I. Business for your ridiculous greedy actions! Do BETTER
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June 2023 by Nancy Fuller
I always purchase my tires at Costco. They are courteous, committed, and cost-effective.
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June 2023 by Dennis C.
We walked out with nothing. The lines to checkout were halfway through the store. Went to Sam's Club and used the app. BEST. THING. EVER. In and out, no lines.
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June 2023 by s b.
During my recent visit to Costco, I had an overall positive experience with a wide range of products and good prices. However, there was one incident at the self-checkout that left me feeling uncomfortable. A lady approached me and asked for ID verification, stating it was a Costco policy. Curiously, I noticed that she didn't ask anyone else in the area except for me. I couldn't help but observe that most of the people using the self-checkout were white, whereas I am from Asia and have a similar appearance to someone of Mexican descent. This led me to wonder if I was being singled out based on my ethnicity. I politely questioned the staff about the inconsistency, mentioning that I hadn't seen them ask others for identification. While they assured me it was a standard policy, the situation left me feeling targeted and uncomfortable. It is essential for businesses to ensure fair and equitable treatment for all customers, regardless of their ethnic background. Overall, Costco provides a positive shopping experience, but incidents like these can negatively impact a customer's perception and should be addressed to ensure equal treatment for everyone.
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June 2023 by Pbn J.
The guy who sits in the front of the entrance was really rude and was showing partially among customers
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May 2023 by George Economas
I purchased 4 tires from them, and scheduled my appointment. Once my Tacoma was there I received a phone call from their tech, telling me there weren't any lights on when he pulled into bay, but one tire had a regular valve stem. I told him the tire with the other tpms sensor was on the spare, under the bed of the truck. He told me the other three were dead anyway, and gave me an additional price to replace all 4. I declined new sensors. He called me back to tell me the sensors didn't fit the rim well, and regular valve stems should be installed, to prevent leaks. I now have a tpms light on, so the tpms sensors obviously were not dead.Save your money, and the aggravation, and go somewhere reputable.
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April 2023 by Jacob Henderson
First time shopping for tires and was disappointed by the salesman Danny. Very unprofessional and gave me lack of knowledge on tires. I had an appointment and they say I was not in their system after speaking to one of their employees the day prior. Be aware, they put in fake appointments. I would not recommend getting tires from him.
