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January 2024 by Amanda R
Coppermine BEL AIR denied my family membership under no grounds due to the negligence of Lori *****, Maria *******, Sean ***** & Heather *********. No reason, no anything.
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August 2023 by Monifa Jeffrey-Riggins
My daughter goes here all the time for summer she loves the kaleidoscope camp.
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August 2022 by Jason & Sara Aglietti
Terrible customer service. We booked our kid's 5th Bday party here, paid the deposit, and then after the fact they called us and said the director chose to close the facility to 'get it ready for summer' the week the party is happening. They were completely unwilling to accommodate us and as a result, canceled the party. This is despite the fact that we spoke with four different employees about the party and that date. We even came in and toured the facility for the party.They kept offering to let us have it two weeks earlier on May 8th, which is mother's day -- who would have a kids b-day party on Mothers day? They offered no other accommodations and didn't care that they completely disrupted our plans.
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April 2022 by Jason & Sara Agliett
Terrible customer service. We booked our kid's 5th Bday party here, paid the deposit, and then after the fact they called us and said the director chose to close the facility to 'get it ready for summer' the week the party is happening. They were completely unwilling to accommodate us and as a result, canceled the party. This is despite the fact that we spoke with four different employees about the party and that date. We even came in and toured the facility for the party.They kept offering to let us have it two weeks earlier on May 8th, which is mother's day -- who would have a kids b-day party on Mothers day? They offered no other accommodations and didn't care that they completely disrupted our plans.
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March 2022 by Jason A.
They have very poor customer service. We booked our kid's 5th Bday party here, paid the deposit, and then after the fact they called us and said the director chose to close the facility to 'get it ready for summer' the week the party is happening. They were completely unwilling to accommodate us and as a result, canceled the party. This is despite the fact that we spoke with four different employees about the party and that date. We even came in and toured the facility for the party. They kept offering to let us have it two weeks earlier on May 8th, which is mother's day -- who would have a kids b-day party on Mothers day? They offered no other accommodations and didn't care that they completely disrupted our plans.
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August 2019 by Mariia Priimak
Great place for kids for the summer! Children can't wait to spend another summer with them.
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July 2019 by Chomi
if I could give zero stars I would ! the owner of the establishment is very racist about 3 years ago he personally chased me down with his accomplice. They accused me of stealing gym equipment for weeks when I had no such thing on my person and I’ve never driven in my life. Complete idiots. To the man with the sister named Heather I hope you sleep well at night knowing you harassed a 19 y/o girl CHASED her, racially profiled her and scarred her for life. Will never recommend this place to anyone. There was never even a formal or written apology when the police told them it wasn’t me. I’m currently still in therapy over this. this is just the beginning.
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May 2019 by Kent Denmon
The outdoor children's play area was cool. Kids will definitely enjoy it.
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April 2019 by Daniel Shaul
Bait and switch gym price tactics.... I was told (by Gus) a squash only package would be $45 a month, then he raised the price to $70 a month when it was time to sign up. Avoid this gym! I can't even get a hold of anyone from management to complain despite multiple attempts...
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April 2019 by Kim Shower
The owner alex hides behind everyone and never addresses any problems. He allows his staff to treat customers anyway they want without any regard. If your kids are on a club team I suggest you switch them because your child is not judged on skills. Your daughter is put on a team on whether the coaches like you and your family. Deeann the head of the lacrosse club does not even speak to others. In fact my daughter has been a part of Coppermine since she was 4 years old and at 13 she still did not know my daughters name. I would never support this program, it is a complete joke and instead of communicating with the parents they will send you an email. They are famous for hiding behind their emails. Coppermine preaches to parents that it’s about having fun and learning the sport but it not. It’s all about winning. You will find many parents out there that are discussed by their business model and I will post an email that was sent to our family from the owner so that you can determine whether or not Coppermine is the right program for you.
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November 2017 by Gedalia Walls
This place is actually really huge on the inside. I wish i would have taken some pictures. There's a massive gym with gymnastics equipment and rock climbing. I would check out their website to see all of the programs they offer in this massive entertainment center.
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August 2017 by A. Martorana
Coppermine camps have been fantastic! My small human loves the variety of activities (gymnastics, swimming, dance, arts/crafts, etc), the counselors have been amazing and attentive, and each day my child looks forward to camp and can't wait to go!
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May 2017 by Tim Baker
My 2 boys have attended their camps a lot of times. They love it there.
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March 2017 by Pace Gillette
My 3 year old son loves gymnastics class here. He pretty much talks about it all day everyday. His instructor Mr Anthony is the best, super animated and fun to keep the kids excited.
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November 2016 by Kesha B
My daughter loves her gymnastics class and her instructors are great as well.
