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February 2024 by Kim Dorsey
I made an excellent decision when I purchased these tennis Hoka
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January 2024 by Phil Astin
Always incredibly helpful. Definitely recommend.
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January 2024 by Christine R
This store is amazing. Not only do they facilitate community runs, but also they provide superb customer service. The employees use your account to help you pick shoes that align to your needs and wants. I also like this store because they have a treadmill on the premises to help the employees analyze whether or not the shoes you try on fit properly. I love this place! I'm motivated to run my shoes into the ground just to warrant a return trip! Keep up the great work Charm City Run Baltimore!
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December 2023 by Elaine Chim
It was fun to run along the waterfront with the runners in the running meetups!
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November 2023 by Joyce Flowers
Didn't buy anything... was there to pick up a shirt for Barctoberfest... the store is super cute... would shop there!
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October 2023 by Larry S
Awesome people and excellent shoes! They’re the BEST!!!
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September 2023 by Stellar Cleaning
I had a really poor experience a couple years ago at the Columbia location. I'm happy to say that the downtown crew (2 weeks ago) was awesome. I wish I got the young ladies name. She brought out several pairs of shoes and walked me through my concerns. Very happy with the Saucony tennis I purchased.
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May 2023 by John Carricarte
I am giving 5 stars because of the knowledge and customer service they give to their customers. I was a few blocks away in a big box store, when I remembered walking past Charm City Run. They took the time to measure and recommend several pairs of shoes. I had been running in a size to small and today I was in my Hoka sneakers and so comfortable. Thanks Charm City!
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May 2023 by R 1
This is my second time going to charm city run and both times were fantastic.the staff are knowledgeable about shoes and feet, and cater to your personal needs. I told them I run 10 miles a week and need a shoe with a wide toe box. I also mentioned that they double as my work shoes, I work in a hospital/laboratory setting standing on hard cement floors all day. The worker asked several follow up questions, assessed the tread and wear on my previous shoes and helped recommend some options based on this information. We landed on the Hoka Bondi shoes since they have maximum cushion for standing on hard floors, to help protect my feet and legs . I have been wearing them for a week at work and can attest that this was a great choice. I can stand in these shoes for hours and feel 100% supported. Also love the color. If you're like me, good color schemes are essential for my running shoes. Thanks so much
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May 2023 by Joseph Perkinson
Claire was super helpful in getting me into a better fitting pair of running shoes. Definitely was given good advice and plenty of options
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May 2023 by Kedrick “Big luv”
I love their sunglasses. Customer service is top notch. I used to go to the Light St store before it closed.
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May 2023 by Leslie F.
They were kind helpful and extremely knowledgeable with great products. They laced up my ON shoes which I was clueless how to do. Very aware of insoles too.
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February 2023 by Alia Ghanem
This place is awesome! I was immediately welcomed and helped by Catherine. She was careful in identifying the type of shoe that is best for my gait and was clear and concise in answering all of my questions. I'm super happy with my purchase and will definitely return!
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December 2022 by hamed HN
It's is a great place for runners to buy shoes. They even have treadmill to try the shoes in action! Staff are friendly and helpful.
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December 2022 by Keisha Campbell
Great service and friendly team. Whether you're a beginning runner or seasoned pro, they have training groups and a supportive community.
