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October 2022 by Harrelle Felipa, Sr.
It’s crazy because with some of these Cellphone Mobile outlet stores. They want to sell you their product, but they’re not professional about doing so. 2 1/2 years ago because of the lack of professionalism at the Metro PCS Security Square, Mall store. I left Metro PCS and went back to Boost Mobile.Recently my son needed a iPhone upgrade. So I chose to upgrade my iPhone as well. I called the Security Square, Mall Boost Mobile stand near the food court. And the young lady that answered the phone ???? was rude when I inquired about the iPhone 12 upgraded. I overlooked that and still went out to check out the iPhone 12 she had for sale. Once I got there the rudeness never changed and she tried selling me a phone that was more than the one I asked for… I walked out of that establishment and went to several others that didn’t have the iPhone 12. So I chose to make several phone calls. Eventually, I was connected to the Edmondson Village Boost Mobile store and spoke with Umer from Kuwait. I got in touch with him Sunday just before they closed. He check to see if the phone that I wanted was available and set up a appointment for me first thing in the morning.When I got there early the next morning. Umer knew exactly who I was before I even introduced myself. The brother was so informative with the purchasing of my new iphone. ???? He even did a update and upgrading to the iphone as well as giving me step-by-step information on everything he was doing and why he was doing it. I felt like I was able to get behind the counter and work right along side with him. The brother was professional and very informative. If I had stayed any long, because of his professionalism, I probably would’ve brought the store. All jokes to the side. I’ll be back to buy the second iphone soon for my younger son. ????????Umer sold me with his honesty, seniority and professionalism. We need more sales reps ???????? ???????????? ???????? with this kind of attitude and mind frame. If you’re trying to get my money. You gotta have some kind of respect. I probably would’ve brought the iphone yesterday from the Young Lady at the Boost Mobile stand in Security Square, Mall. Her bad attitude killed it for me. You can’t talk to me any kind of way and expect for me to just give you my money. ????????♂️???? ???? It doesn’t work that way. Honesty and professionalism rules all of the time. Because of a incident that happened at the store. ???? Umer, like so many people in Maryland, will be leaving the state soon. We need more Umer’s to work in these stores just like him— with professionalism and respect… ✊????
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October 2022 by Connie Jones
Got myself new A13 5GSo happy with the UpgradeThey helped me transfer all my data to the new one also
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October 2022 by Preston McDonald
Great store got my $25 plan unlimited so happy
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September 2022 by Christine Eleanor Gray
Great service always never disappointed by the serviceStore is so hygienic and clean
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August 2022 by Alan Crum
Amazing guy helps me saves my issues always and very generousGot my #Samsung #a13 #5g
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July 2022 by Chattney Johnson
Got myself A brand New phone so cheap Samsung A12And the employee helped me transfer my accounts and data to my new deviceBOOST IS AMAZINGLove the new 5G service
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July 2022 by Montreal Kennedy
Got my phone so amazing at a fair price and the employee transfers ally data from old to new and helps me understand the features on my new phone so welcoming#boostmobile #5g #bestservice
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May 2022 by valerie mayers
Boost customer since 2016 so happy with service and this store was just amazing he updated my apps and phone and help me understand some features on my phone ?
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April 2022 by Arthur Brown
Great store got myself new #free #boost #upgrade #Motorola #motogStylus5g#5g #5gGot my free #CDMA Upgrade #love #Boost™The case is only 25$ come and get yours they have a lot of great variety
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April 2022 by Eddie Calp
Got my #free #upgrade #motorola #Gpure #motog #boost #5gAmazing network and very hygienic and clean store.
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March 2022 by Derek Thompson
Been with Boost since #2011 and never been disappointedGot my free #motoG stylus 5G upgrade for #free
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March 2022 by Wanda Staton
Best boost storeThe guy was so helpful in assisting me with recovering my Gmail password and transfer all my data to the new #5g #phone #boostmobile #amazing prices for accessories and phone always coming to this store from now on even tho I stay in dundalkThank you ?
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February 2022 by Norris Cook
Store has all the accessories that I need it a very fair price and the dealer was good
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February 2022 by Clarence Waddell
Got my Phone Data switched and my Software upgrade so glad and happy with #boost #5g service love the BoostThe guy puts screen protectors so clean and fair
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December 2021 by Melvin Thomas
Original accessories at Fair price amazing store fast quick in and out
