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June 2024 by Cassidy
I went in today and bought a phone and was assisted by a girl named Joan and she was very friendly and answered all my question 10/10 recommend going to this boost store for your next phone purchase
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May 2024 by Marlene Gorham
The staff wasn't knowledgeable enough .
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February 2024 by Follow Jesus
I only use the one in liberty heights area
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September 2023 by Kasey Coleman
Get your phone right ?
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July 2023 by Felicia Lang
My husband's phone was stolen and he had the service suspended; Joan the customer service rep at this store, did everything that she could to have the suspension lifted, but unfortunately, all that she did, the situation wasn't resolved; but, that says nothing about her exemplary customer service etiqutte. She was patient and very kind with him, and the rep on the other end of the phone. Not once did she lose her cool, even when she had to repeat herself many times to the rep on the end of the phone. So, she gave him information to call and put in an insurance claim, to receive a new phone through the mail. Thanks to this information, his new phone will be delivered tomorrow. Thanks Joan, you are the absolute BEST!!!
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July 2023 by Bethel S
Wow, Joan was amazing! ??? The way she explained the plans and deals and how she represented the company made me ask her if she owns the place. She works as if the place is hers and 100% of the profits go to her. She’s that good!I am in the process of switching to another company and I didn’t wanna be rushed, and she answered all my questions without being so pushy to make me buy. I really needed to think about my decisions. If I decide with boost, I will make sure to buy from her. I also didn’t know the area and heard there’s been car thefts in Baltimore recently, so I asked her which parking is better. She suggested the front lot next to her car and said she will watch me come in. It was drizzling and she stood out by the door and watched me come and leave. Who would do that??? What a princess!!! Some people mistaken kindness and being nice and good as weakness but I take it as “heroism”. What an asset!! Such people need to be rewarded well. They are like rare gems ?. If I had a business that made good profits, I would hire her for twice the amount boost is paying her. Exceptional! Going above and beyond service is such! She gained my trust in minutes. Thank you Joan!Cell 24 Connect, give raise to this woman, before I or somebody else steals her from you! ?
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November 2022 by Roberta Futrell
Very professional,kind, courtesy.
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August 2022 by Abel Sneed
I come to one place for my phone needs. I’m not tech savvy and I’ve never been more comfortable working Vic and the other’s. Again 5 stars + I’ve actually encouraged my family and friends to use this store for service
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August 2022 by Prina Emecheta
This is best boost mobile store ,all the workers here very helpful and kind . They have best deals also ,Highly recommend.
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August 2022 by Joeline Goodman
Purchased Iphone 11. Joan assisted me. I had spoken to her prior. She recalled. She gave excellent customer service. She was so pleasant and knowledgeable. She went out of the box in assisting with the packaging for mailing. Thank you Joan!
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February 2022 by William Mitchell william
Went to him because I got a new phone but soon find out why people don't stay there! I found a better deal friendly people and more caring company
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September 2021 by Keith Laprade
I love this store they gave me the best services
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August 2021 by Keithjust Mekeith
I love this store they gave me the best services
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July 2021 by R Cannon
Very professional and fast service.
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June 2021 by RICKY STOCKS
Only thing I do not like you can receive a message when you on the phone get online when you on the phone but I'm checking out my experience about boost I switched over to boost because it didn't like Metro anymore just clearing it right now
