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April 2023 by Delcia Whitaker
The bank leader displayed exceptional customer service skills when working with me.
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April 2023 by Teoshia smith-bey
They lie both over the phone and in person. The bank manager is very unprofessional!
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March 2023 by Collin Staudinger
The people who work here act like they just don’t care about anybody. Also, their ATMs are always down. I’ve been trying to deposit for months and they still have not yet fixed it.
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March 2021 by Zara Jan
Omg please guys stay away from this bank this is a fraud bank who ever want to get fraud come here loot your self my husband just got rob in bank statement they give you the old Transition some of the new they removed it in statement I feel for trusting them plz guys I requested you go find another bank don’t come here the guy name Chris he is the number one fraud had bad experience I give zero zero star ??????
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February 2021 by Katia Fortune
I visited this locations drive through ATM to deposit money. BIG MISTAKE. The ATM not only took my card (BB&T) but it also took over $800 from me and did NOT deposit into my account. I was told that I would hear from the fraud department about my claim in 24 hours but was given the run around. Ultimately I talked to someone and they told me my claim possibly could be denied. HOW?! Absolutely ridiculous and unfair to me as a customer that I now may be out of $800.
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January 2021 by Marquetta Randall
I really wish I could give them zero stars. The drive thru teller is never open at the hours posted. This is completely unprofessional.
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July 2020 by Sarah M.1
Horrible service every time I’ve been there! They don’t even check the computer, they just tell you they can’t offer you services
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June 2020 by Zawar Mehdi
Waited so freaking long in the drive through while they sat on their computers doing nothing, she looked back and saw me and still ignored me
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July 2019 by ahmad malik
TERRIBLE SERVICE
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July 2019 by Mohammad Malik
The manager, bald black guy named don, should be fired. All he does is sit on his phone all day and avoid helping customers. I wanted to talk with him one day and apparently he was in a "meeting", I could see him in his office playing on his phone.
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July 2019 by Maxis Saber
Honest I would give them 0 stars if I could. I used to go to the branch on Liberty Road even though it's an extra 25 mins away, but unfortunately they closed. Now I'm stuck with this branch. The manager (big black guy named Don) is useless. Even though he's the manager he doesnt know much more then any of the employees there. Something as simple as a deposit will take me over 50 mins because Don will be distracting his employees. He's the manager, he should be helping people, not making things unnecessary hard for them. Just let them do there damn job.
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January 2019 by Nicole Stillman
I would not even give that bank one star but I had to in order to write this review. The manager there named Don black is horrible he does nothing but walk around playing on his phone and talking to all the employees while they work. Then I go through the drive-thru with three deposits when it says clearly on the window that if you have more than three transactions to please come inside not only that there was no one behind me but when I asked for his name and I wouldn't tell him what my problem was he immediately told me I'm not allowed to come through the drive-thru with three transactions and then he reiterated that he is the manager so what he says stands and it doesn't matter what the sign says in the window. I've gone through the drive-thru before and then the only one in there and once again he is telling me it is taking so long cuz he only has one teller even though he is quite capable of doing something but won't corporate seriously needs to watch the cameras and see how this so-called manager they have does nothing I mean absolutely nothing
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December 2017 by Bo Choi
This place is awful People are unfriend I was put the money ATM machine and something problem They don't help if there is a problems I am not going to trade this bank
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August 2017 by qasim mehmood
It is a great bank in town, I don't have my account here but my Father in law does deal with this bank as a customer and sometimes I am with him and I see staff is very helpful and not too long lines either also they have good benefits for account holders as free checking account and offering with good credit up to $50,000 line of credit. Must be a lot more.
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March 2016 by Mikeanike Mocron
Ghetto morons who don't help with anything. Calling them is completely useless because they just leave you on hold until you hang up. In the branch they won't assist you. They just stand at the computer pretending to work. Going to change banks.
