Been a customer for 15 years with so-called "preferred" status. Tried to open a joint account and was turned away by both clerk and manager. Bank down the street had no trouble with precisely the same task.
December 2022
Waited over thirty minutes attempting to close her account & manager refused to service us even with a scheduled appointment. The pandemic shouldn’t alienate seniors.
November 2022
One of the worst Bank Of America locations. I've lost count of how many times the ATMs don't work or have no cash. Time to switch to a new bank.
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