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October 2023 by James Brown
The guys Joseph Jones and Kim Gladney did a great job with diagnosing my battery issue and installing a brand new one. Customer Service was exceptional and the job was fast and great quality work. Will definitely be going back for future auto needsService: Battery
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October 2023 by Jeana Ireland
HelloMy husband initially visited the shop when he realized that his car was not responding to getting a jump start.So after a little debate between us we decided to have the car towed for service at Auto Stream.So from his initial visit to having the car towed in and then serviced everything has been five star top notch.We will definitely use Auto Stream at this location again hopefully not too soon ?But yes will highly recommend Mr. Joe and his team.Thank you so muchMr and Mrs Ireland
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September 2023 by Mike D.
they are the most dishonest people. I was over charge state inspection for $149 plus was in my time for three days.
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September 2023 by Chani Schoemann
My battery died at the gas station next to their shop and they kindly came out and gave me a courtesy jump. Excellent customer service!
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September 2023 by Christopher Oross
Joe is the absolute best. Was very informative and knowledgeable throughout the entire process. I worked directly with Chrysler to rectify the error that Chrysler made taking everything off my plate entirely. Giving me a stress free experience. 10/10 would recommend.Service: Engine repair
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September 2023 by A M.
Joe took care of my car after having to pull off the highway during rush hour in a thunderstorm!
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August 2023 by Hillel Weinberger
Came here for a state inspection, great experience. Took a bit over an hour and cost $150 (MD inspections are rigorous, which makes them quite costly). The staff are helpful, knowledgeable and patient. The employee behind the counter even went over with me the things I would need to register my car. Overall, great experience.
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August 2023 by Eric Armwood
My son preferred me to auto screen, After a series of events that would not get my car right. We had a few issues with Call shield getting on board, One step was all figured out everything ran smooth. My air conditioner condenser went down right afterwards, They would not stop until they got everything right And I thank auto string for getting me out Of a bad situation. And I would tell anybody to take this service and run. Yes they're reasonable and compassionate and they understand how things work.
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July 2023 by S E
I recently had the pleasure of visiting Autostream Baltimore to get my car's blinker fixed, and I must say, the experience was exceptional. Autostream Baltimore impressed me with their efficient and skilled service, making them my go-to destination for automotive repairs.From the moment I arrived, the staff at Autostream Baltimore demonstrated a high level of professionalism and expertise. They promptly diagnosed the issue with my blinker and efficiently provided a solution. The technicians clearly knew what they were doing and displayed a thorough understanding of automotive systems.What truly stood out during my visit was the outstanding customer service. The staff members were friendly, approachable, and eager to assist. They made me feel valued as a customer and took the time to answer any questions I had, without making me feel rushed. Their attentiveness and dedication to ensuring my satisfaction were truly commendable.Autostream Baltimore's commitment to delivering a quality repair was evident in the final result. My blinker was fixed flawlessly, and I have had no issues since then. The attention to detail and precision with which they handled the repair gave me confidence that my vehicle was in capable hands.In conclusion, I highly recommend Autostream Baltimore for any automotive repair needs. Their efficient service, expert approach, and friendly staff make for an outstanding customer experience. Autostream Baltimore has become my trusted choice, and I will undoubtedly return for any future repairs.Service: Electrical repair
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July 2023 by Brett Smith
PRICE GAUGE. Engine light went on during recent trip to the area. I took car in with engine code diagnosis in hand knowing what the issue was ($200 charge to diagnose the issue I knew about going in). Knowing I was from out of town, AutoStream completely overcharged me for a simple job nearly doubling the price of parts: $58 spark plugs that retail for $33 (that's IF they used the those plugs that my car most likely does not need). Type of plug used is not on the bill or verbalized to me. $181/hour in labor IF the job took 4 hours. Job time is not indicated on bill: just a $725 labor charge. Nice enough but very hard to believe changing spark plugs and oil should set me back $1400.
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July 2023 by Brett S.
PRICE GAUGE. Engine light went on during recent trip to the area. I took car in with engine code diagnosis in hand knowing what the issue was ($200 charge to diagnose the issue I knew about going in). Knowing I was from out of town, AutoStream completely overcharged me for a simple job nearly doubling the price of parts: $58 spark plugs that retail for $33 (that's IF they used the those plugs that my car most likely does not need). Type of plug used is not on the bill or verbalized to me. $181/hour in labor IF the job took 4 hours. Job time is not indicated on bill: just a $725 labor charge. Nice enough but very hard to believe changing spark plugs and oil should set me back $1400.
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July 2023 by Abby Higgs
Autostream Pikesville helped me with a sensor issue on the same-day I needed help. They were totally upfront about what was going on with my car, what my car needed, etc. - and they didn’t try to upsell/pressure me about anything. They really do take care of folks - even people like me who just walk into their garage and say, “Uh, there’s something weird going on with my Toyota.” 5/5 stars.
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July 2023 by Keaton S
This shop WILL take advantage of you if you do not know average price points of parts and labor. They charged 500 dollars for a part that takes 2 screws and an electrical connection to replace. At most a 2 minute job, and ive never seen the part go for over 130 dollars. They made a big deal about getting their "master mechanic" on the job to do the job. How laughable. A job that takes 2 minutes and anyone couldve done if they had known amy better, yet they call their "master mechanic" and charge 500 dollars! The most unbelievable part about all of it is they essentially held this persons vehicle hostage until they gave a 5 star review, which is why, Id imagine, this place has such a high rating. DO NOT GO HERE, find a better business that wont SWINDLE people who arent fortunate enough to know better.
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May 2023 by Wilma Selkow
Their physical inspection of my car and their review of Carmax reports was extremely thorough. The service manager took his time to explain issues with my car.They could not have been more helpful. I was very impressed and pleased with their services and plan to use them in the future and refer others to them.Services: Tires
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May 2023 by Sophia Liskovich
I dropped off my car today to change a blown out brake light. This was my first time visiting AutoStream Car Care and I was very pleased with their responsiveness. They were able to fit in the work in a matter of hours and then made it complimentary! I definitely will be using them again.Service: General repairs