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December 2023 by Karey Bergman
JJ is the best
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September 2023 by Yulia Deeva
They couldn't help us transfer accounts to another person who is now in another state. They said they don't do that here. The manager at another store said that this could be done in any office.
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July 2023 by Darlene Pope
Lost my device and the manager Sharyta was more than helpful finding a solution for me and I ended up adding a business line and my daughter!
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July 2023 by Anthony Stevenson
Your customer service representative was exceptional. She used a calm attitude to dispel all of my angst and fears about purchasing a new phone. She was very professional and kind.
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July 2023 by Jill Filipiak
Ryan at the Parkville Store couldn’t have been more helpful and knowledgeable. Great personality that makes a fun experience even more enjoyable. Keawanee was in store also and just as pleasant!
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June 2023 by Nathaniel Davis
Very helpful customer service. Tee worked with me to get the service that was in my best interest, undoing the misdeeds of a sales rep from a different location. She knew the ins and outs of both the technical and bureaucratic aspects of phone service, landing me exactly what I needed. Furthermore, she was personable. Six months out and I am still very satisfied with the sale and contract Tee worked out for me.
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May 2023 by Todney Smallwood
If I could give 6 stars, I would! Late on a Friday night, I was having trouble activating my teen daughter's replacement phone, mostly because her old phone initially was not able to start after being severely damaged by water. So I stopped by this store where Keawanee and Ryan gave me top-notch service, walked me (hand-held? lol) through the activation process, and, even though the store had closed to outside customers, they waited patiently until we had fully "wiped" clean her old phone.They were outstanding in their customer service and I appreciated their knowledge and patience!
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April 2023 by O
The service was outstanding. Mr Mcmillonat was very attentive, addressing all of my concerns and needs; very splendid personality and professional. I was very pleased with the services.Mr Orlando Johnson
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April 2023 by Kathy Widmaier
I lost my phone and went straight to Parkville AT&T. I met 3 fabulous people, Ryan, Tee and Keawanee who took the time to really give me excellent customer service. They were all so nice and caring not to mention efficient!!! They all deserve raises and lots of praise. They were a breath of fresh air!
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April 2023 by konan koffi
I had a great experience with Keawanee D. At Parkeville AT&T store. She was very patient and explained to me step-by-step about my bills and all the discount from been a first responder. Very multi tasking and great customer services. I will definitely recommend her customer service to any body . If you are going to the AT&T store Parkeville, please ask for Keawanee to help you . Thanks
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April 2023 by Rob Austin
Mikaela made the experience as good as it could possibly get. She was very helpful, knowledgeable and explained everything extremely well. I can’t imagine dealing with anyone more pleasant than Mikaela. She was very professional and easy to talk to.
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March 2023 by Beth Grinspoon
Mikaela and Stephen at the Parkville office are awesome! Their corporate manager Mike J. was also a HUGE help in helping navigate my plan. I also want to give a shout out to Noah at the Rosedale location as well. Each person worked as a team restored my faith in the quality of service at AT&T. I was in the process of terminating my service with AT&T and without them I would have! Huge put ups to these folks!!
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March 2023 by Nancy Miceli
Keawanee displayed expert knowledge and exceptional customer service. She took her time and answered all questions. AT&T is fortunate to have her as an employee! Job well done!
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March 2023 by Molly Covell
OMG! I’ve never felt more welcome! Tee is the absolute best. She is so so so knowledgeable in what she does. The other two girls were great as well! They all made my experience so easy and delightful! 100% recommend this at&t location. If I could give this store 10 stars, I would!! I’ve had awful experiences in the past at the other locations. Thank you Tee!
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February 2023 by Molly Brown
OMG! I’ve never felt more welcome! Tee is the absolute best. She is so so so knowledgeable in what she does. The other two girls were great as well! They all made my experience so easy and delightful! 100% recommend this at&t location. If I could give this store 10 stars, I would!! I’ve had awful experiences in the past at the other locations. Thank you Tee!
