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September 2023 by Jonathan Krett
CJ was exceptionally helpful, informative and professional at getting me a plan that fit my needs and budget.
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August 2023 by Kelsey Bucholtz
Went in on 8/9. Spoke with someone on the floor and said he couldn’t transfer billing responsibility to new plan and only corporate locations could. Called corporate location and they said that was a lie, and that the guy just didn’t want to do that. Poor customer service and a waste of time.
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June 2023 by David Casimiro
I had a great experience. I went in to replace my Apple Watch Ultra because they sent me the wrong one. And the transaction was smooth and memorable.
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June 2023 by Robin Murhutta
CJ is the man! This store can get busy, but it is usually dead if you show up in the morning. CJ was there and knew everything....did not have to look up any information and just knew it off the top of his head. He made great recommendations based on what I was looking for and was helpful and quick. Got a new phone and was back home in no time!
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March 2023 by Dwin Heath
Staff in site were very helpful and solved my problem quickly. Happy with the service that I received today and I have updated my review as a result.
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March 2023 by kiscia cannon
Excellent service from beginning to end. He was very knowledgeable and offered additional tips to help my transfer to my new phone easy! He is 5 stars. I appreciate his professionalism.....the extra mile in service should be his tag line. Thanks CJ! You ROCK!
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March 2023 by Peggy Sue
Jasmine is the best AT&T employee I have ever encountered in my 15 plus years being a customer! Patient, knowledgeable, personable, and she makes a point to make sure you get the best savings available! Will visit her again soon!
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March 2023 by Joe Ward
The entire process of getting a replacement phone was quick, efficient, friendly and painless. Sharyta made the experience a pleasant experience. Great job. Great service.
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March 2023 by 410 Mson
Went in Jason hooked me up with my Galaxy S22 Ultra... made the time go psst and was informative about the products... definitely will be back
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February 2023 by Maggie Bryson
I was very impressed with the customer service, very friendly and efficient - Jasmine managed to get me in and out with the phone I wanted within the span of my lunch break.
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February 2023 by Hunter Artman
Sharyta was great, extremely helpful & friendly. She got me seamlessly upgraded from my old IPhone 12 mini to the new IPhone 14 Pro. 10/10.
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February 2023 by Laura McGee
Sharyta was an absolute delight to work with, and super patient with me being a dinosaur and not knowing how phones work. She was the only staff member there and beautifully handled several customers at the same time with excellent patience. 10/10, would totally buy a phone from her again.
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February 2023 by Sian Williams-Conover
Ask for Jasmine to have a one of a kind customer experience. She knows her stuff and gets it done quickly! I was very impressed!
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February 2023 by martin shipley
The customer service was excellent at the AT&T store on Canton St in Baltimore. Timothy who assisted us was great. Would definitely return to this location. Best customer service at any AT&T location we have visited
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December 2022 by jei spatola
My experience at this location was wonderful. I came in for a new phone and the Black Friday deals. Alex helped me, and was able to get me in the right phone and add the correct accessories. Alex even got me a discount because of my dads military service. Great experience all around.